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The Sportsbook

Our first impression of the sportsbook at Caribsports was that the page just looked super dated. As we touched upon above, the entire Caribsports site looks like a flashback 1990’s site that was never updated. After getting over the looks, we found that the sportsbook was very functional and it offered some nice touches.

Something that we didn’t see on the sportsbook at Caribsports was the option to bet on live action. We wished that Caribsports offered live betting action as it is very popular with sports betting clients. By not offering live betting action, Caribsports is a rarity in the online sportsbook community. We’d highly suggest that they consider adding in this functionality sooner rather than later.

One thing that we liked immediately about the sportsbook at Caribsports was their “Hot” link. This link showcases popular events that are currently hot with wagers. Using this link can be a great way to find new ideas for wagers if you’re struggling to sort out what you’d like to wager on at any point. You’ll find the “Hot” link in the top left-hand corner of the sportsbook.

We found sorting on the sportsbook at Caribsports to be nice and easy. Using the main left-hand side sports menu, we were able to drill down to our preferred bets quickly. At no point did we struggle to locate anything we were searching for.

Sports You Can Bet On

At Caribsports, you’ll find a nice selection of sports that you can bet on. Currently, you’ll find a list of 11 sports that you can wager on. For your convenience, we’ve listed the entire lineup of sports that you can bet on below.

One thing that we should note is that the list of sports below is the list that Caribsports had posted at the time of our in-depth review. Like most other online sportsbooks, Caribsports will only post a sport on their site if they have active wagers available on it at that time. If you don’t find your favorite sport listed below, be sure to check back at Caribsports once that sport’s season has kicked off.

  • Football
  • Baseball
  • Hockey
  • Basketball
  • Tennis
  • Soccer
  • Golf
  • Auto Racing
  • Horse Racing
  • Boxing
  • Mixed Martial Arts

As a whole, we’re not overly thrilled with the lineup of sports that Caribsports has to offer. While they have most of the major sports like soccer and basketball covered, they don’t have any smaller sports such as darts or rugby covered. In order to be more competitive, Caribsports should consider adding in many more sports for their clients. One major suggestion that we have for them is to add in esports. Currently, esports is a very hot trend, and Caribsports is definitely missing out by not offering action on it at this time.

User Interface

One of the initial things that caught our eye on the sportsbook at Caribsports was their easy to find link for today’s games. By clicking on this link, Caribsports takes you to a landing page that showcases all events that day in chronological order. Using this functionality can be a great way for you to plan out your wagers for the day if you’re planning to do a ton of wagers. You’ll find the “Today” link in the top left-hand corner of the sportsbook page.

While using the site during our complete review, we noticed that the site had a really good site speed. Caribsports’ site quickly reacted to our every click and new pages loaded fast. At no point did we have an issue with slow or failed page loads.

Something that we liked about the sportsbook at Caribsports was that they allow clients to change how their odds are displayed. At Caribsports, you can select if you’d like to see your odds in American, decimal, or fractional format. What’s great is that Caribsports makes it super easy to change. If you’d like to change your odds display on Caribsports, simply use the odds drop-down menu located in the top-center of any sportsbook page.

Unfortunately, we noticed that Caribsports doesn’t allow clients the option to sort by bet type. While sorting is still pretty easy to do using their main sports menu, it could be even easier with this functionality built in for their clients. We’d highly suggest that Caribsports offers this functionality to their clients sooner rather than later.

At Caribsports, you’ll find an easy way to see all hot action. Using this tool, you’ll find events and wagers that are currently hot in the industry. We use this as a starting point when we’re unsure of what we’d like to bet on. It always helps to see what else other people are getting excited about and wagering on. To locate all of the hot action at Caribsports, simply click on the “Hot” link in the top left-hand corner of any sportsbook page.

Overall, we’re pretty happy with the user interface at Caribsports. While they have some highlights like their ability to change odds display along with today’s games and hot games, they lack the ability to sort by bet type. If they can add this functionality in the future, it will help make the sportsbook user interface even better.

The Casino

Without the ability to join the Caribsports site, we were unfortunately not able to gather any information about their online casino. In order to get into their casino, a login is required, and as we covered at the start of this review, we were not able to join at this time since they are not taking new clients.

It’s very unfortunate that we were not able to even preview the online casino. We would have liked to have been able to report to you details about their online casino, but that will have to wait until they begin accepting new clients again. If we’re able to gain access to their online casino at a later date, we’ll be sure to come back and update this portion of our review.

Deposit and Withdrawal Options

Unfortunately, the Caribsports website did not offer clear information on their deposit and withdrawals. We did manage to locate some of their banking options, and we’ve listed them below for your convenience. We’d definitely like to see Caribsports post more information about their banking options for deposits and withdrawals so that clients can gather more information upfront. Specifically, we’d like to see them post their limits as well as their fees and their processing times.

Available Banking Options:

  • Western Union Money Transfer
  • UseMyWallet
  • Instadebit
  • Upaycard
  • Check via mail

Bonuses and Promotions

Caribsports has a good lineup of bonuses and promotions that they offer to clients. As with many other online sportsbooks and casinos, Caribsports utilizes these bonuses and promotions to help attract new clients and retain current ones. In this section, we’ll give you the low down on all of the current bonuses and promotions offered by Caribsports.

Sign-up Bonus

New clients at Caribsports will be happy to know that they offer a great sign-up bonus. At Caribsports, you can pick up a 25% bonus on your initial deposit. What’s nice about this bonus is that the maximum bonus is $250. In order to earn the full $250, make sure to make an initial deposit of $1,000 or more on Caribsports. It is worth noting that the bonus funds from this deposit are subject to a 5x rollover requirement. Be sure to check out the Caribsports website for full terms and conditions of this offer.

Referral Bonus

At Caribsports, you’re also able to score a very nice bonus by referring your friends to join you to play there. As part of their Referral Bonus, Caribsports will pay you a whopping 100% bonus on your friend’s initial deposit. While we see referral bonuses from many online sportsbooks and casinos, it is rare that we see one with this high of a percentage. The maximum bonus for this promotion is $125 which means that your friend should make an initial deposit of at least $125 in order for you to score the full bonus.

Reload Bonuses

If luck isn’t on your side and you deplete your account at Caribsports, you’ll be happy to know that they offer reload bonuses. At Caribsports, you’ll find an everyday reload bonus as well as reload specials. Below, we’ll talk about both of these.

As part of their everyday reload bonus, you’ll score a 10% bonus match on all reloads. What’s nice about this promotion is that the maximum bonus is $250. If you’d like to score the full $250, you’ll need to do a reload of $2,500 or more. It is worth noting that in order to qualify for the reload bonus; you’ll need to have an account balance of $50 or less. Lastly, you should know that Caribsports will restrict you from withdraws for 30 days after you take advantage of this promotion.

Caribsports also offers reload specials. These special promotions run each month and are advertised exclusively through their emails. Make sure to join their email list and keep an eye out for the monthly reload special to see other ways that you can earn bonus cash at Caribsports.

Casino Rebate

Fans of playing online casino games should check out the Casino Rebate offered by Caribsports. As part of this promotion, Caribsports will give you a weekly 15% rebate on all of your net casino losses. You’ll receive this rebate each Thursday automatically. What we like about this promotion is that Caribsports helps players recoup some of what they lost in the form of a casino credit.

Racebook Rebate

Similar to their Casino Rebate, Caribsports also offers a rebate to their racebook clients. As part of their Racebook Rebate, you’ll score a 5% rebate each week on all settled action. What’s great about this promotion is that it is on settled action and not your losses. That means that you’re getting 5% back on all racebook wagers at Caribsports. You should note that the Racebook Rebate is paid weekly every Thursday.

Overall, we like the mix of bonuses and promotions that Caribsports has to offer. What’s nice is that they have a good variety of bonus types. Our only suggestion would be for Caribsports to increase the number of bonuses and promotions available to their clients so that they have more chances to earn bonus cash.

Customer Service

At Caribsports, you’ll find three different methods available to you for reaching their customer service team. Currently, you’re able to use the phone, email, or their live chat functionality. We’ll cover each of these in more detail below.

As you’ll see below, Caribsports offers many different phone numbers for you to reach customer support. In addition to phone numbers, Caribsports also offers fax numbers on the off chance you’re still using one of those Stone Age contraptions. During our review, we called into the Caribsports customer service support center on a couple of occasions. Each time, we received fast and quality customer support. Below, we’ve listed out all of the phone and fax numbers for Caribsports so that you’ve got them handy if you need them. Customer Service Review

US and Canada Toll-Free Phone Numbers:

  • Customer Service: 1-800-611-7000
  • Casino Support: 1-800-278-4011
  • Customer Service FAX: 1-800-274-3754

United Kingdom Toll-Free Phone Number:

  • Customer Service: 0-800-404-9615

International Phone Numbers:

  • Customer Service Phone: + 501-228-0035
  • Customer Service FAX: + 501-228-0038

Another option available to you for contacting customer service at Caribsports is using email. Email can be nice if you’re not able to call or if you’re not in a rush for an answer. We tested out the email customer service from Caribsports during our in-depth review, and we were very pleased with the response time from their team. For your convenience, we’ve listed the departmentalized contact emails for Caribsports below.

Caribsports Email Contacts:

  • Marketing and Promotions: promotions@caribsports.bz
  • General Customer Service: helpdesk@caribsports.bz
  • Casino Support: casino@caribsports.bz

Caribsports offers one other contact method that you can use to contact their customer service team. At Caribsports, you’re able to use their live chat functionality if you’d like to receive instant customer service support. It is worth noting that you must be logged into your account if you’d like to use the live chat functionality. To reach the customer service team at Caribsports via live chat, make sure to log in to your account and then click on the “Contact Us” link at the top of any page. From there, you’ll be instantly connected with one of their live chat representatives.

As a whole, we’re pretty happy with the customer service that Caribsports has to offer their clients. We’re definitely happy to see them offering three different contact methods. Our only wish would be for them to offer live chat functionality to non-clients so that potential clients could receive live chat help before signing up. Hopefully, Caribsports will add this ability in the future.