Pinnacle Sportsbook is not a newcomer to the online sportsbook and casino realm. Having been founded in 1998, Pinnacle Sportsbook is one of the oldest online sportsbooks out there. Over the years, Pinnacle Sportsbook has continued to expand their reach. Today, Pinnacle operates in over 200 countries around the world. It is very obvious that Pinnacle Sportsbook places a massive emphasis on education. While we’ve seen a handful of sites offer help guides before, we’ve never seen anyone do it up quite like Pinnacle Sportsbook. Pinnacle is unique in that they have developed an entire betting resources section of their website which is solely dedicated to helping people learn more about betting. In the Pinnacle Sportsbook betting resources section, you’ll find a large array of helpful items. In addition to a ton of helpful written guides, Pinnacle Sportsbook also has a large library of short video clips on different topics. If you’re newer to sports betting or you’re just looking to learn more about betting, do yourself a solid and check out all that Pinnacle Sportsbook has to offer in their betting resources section.

The Sportsbook

When we logged into the sportsbook at Pinnacle Sportsbook for the first time, our initial impression was that it looked very professional. The layout was super clean, and everything was very organized. The site is as functional as it is good looking.

The main menu for the sportsbook is located on the left-hand side of the page. Here, you’ll find all of the individual sports listed. We really like the fact that Pinnacle Sportsbook includes a small logo that symbolizes each sport to help you quickly visualize the sport as you read through the menu. For example, the Tennis link has a small tennis ball logo next to the name.

At the very top of the left-hand main menu, you’ll find quick links to all live-play betting. We’re huge fans of this as it allows us to get right to the action when we’re ready to bet on live-action. Be sure to use these quick links when you’re ready to bet on in-play sports.

Sports You Can Bet On

If you’re looking to bet on sports, Pinnacle Sportsbook is a great place for you to consider calling home. Currently, Pinnacle Sportsbook offers 15 different sports that you can place wagers on. Pinnacle has all of the big sports covered along with some harder to find ones as well. For your convenience, we’ve compiled the full list of sports that you can bet on below.

It is worth noting that the list of sports below is the one that we found on Pinnacle Sportsbook at the time of our review. Pinnacle only lists a sport if the sport is actively in season or if there are currently available wagers for that sport. If the list below does not contain the sport that you are searching for, be sure to check Pinnacle Sportsbook when that sport is in season.

  • Aussie Rules
  • Baseball
  • Basketball
  • Boxing
  • Crossfit
  • Entertainment
  • esports
  • Football
  • Formula 1
  • Golf
  • Mixed Martial Arts
  • Rugby League
  • Soccer
  • Tennis
  • Volleyball

Pinnacle Sportsbook brings a nice selection of sports that you can wager on to the table. We like seeing that they offer all of the major stuff such as Boxing and Basketball, but it is also cool to see them offer other sports such as Crossfit and esports. We got a kick out of one of their current entertainment related bets where you can wager on if Michael Phelps will be able to outswim a great white shark in the upcoming Shark Week promotion.

esports Coverage

We were pleased to see that Pinnacle Sportsbook has a great selection of betting options for esports. Pinnacle Sportsbook even has a dedicated hub page for all things relating to esports bets. To date, Pinnacle Sportsbook has one of the largest selections of available esports wagers that we’ve ever seen.

At the time of this review, Pinnacle Sportsbook offered well over 100 different wagers on esports. Some of the games included StarCraft 2, LOL, HotS, and CS:GO. If you’re ready to wager on esports, be sure to check out their esports hub by selecting esports from the main top menu.

One thing that we liked a ton about Pinnacle Sportbooks’ esports section was that they had a large help section for their clients. In this help section, Pinnacle Sportsbook has provided clients with a ton of resources to learn about esports and how to bet on them. With esports betting being a relatively new trend, this can be a huge help to someone that is newer to betting on esports. We applaud Pinnacle Sportsbook for their efforts to help educate their customers.

User Interface

As we mentioned earlier, our initial impression of Pinnacle Sportsbook was that it looked very professional. The site only had a single rotating banner section which helped keep the clean and professional look. We always hate it when a site is littered with a boatload of ads for the casino. Luckily, Pinnacle Sportsbook is not one of those casinos!

From the main menu on the left-hand side of the page, you can begin to drill down into the sport that you want to wager on. After selecting an initial sport, you’ll be able to select the league or event that you’re interested in. From there, you’ll be able to view all available bets along with the associated odds. We were impressed with just how easy it was to sort through the options and get to where we could place our bet.

Something that we would have liked to have seen on Pinnacle Sportsbook is the ability to sort by bet type. While Pinnacle does a great job allowing you to sort by sport, it does not allow you to do the same by bet type. We’ve seen some other online sportsbooks offer this option, and it is a nice help to clients. Hopefully, Pinnacle Sportsbook can add this functionality in the future.

From a site speed perspective, Pinnacle Sportsbook was right where it should be. The site always responded quickly to our clicks, and we never came across any periods of site lag. You can bet with confidence knowing that Pinnacle Sportsbook is properly supported for proper web speed.

We really liked the fact that Pinnacle Sportsbook allows you to convert how your odds are displayed easily. At the top of any sportsbook page, you’ll find where you can toggle the odds display. The site defaults to decimal odds, but you can easily toggle it with one click to American odds. This functionality is great as different people have different preferences on how they want to view their odds.

The Casino

If you’re looking to play some of your favorite casino games online, Pinnacle has put together a solid online casino. At their online casino, Pinnacle offers a wide selection of games. Currently, we found over 52 slots, 11 types of video poker, and 7 types of table games. In addition to these, Pinnacle also offers Keno and Bingo options.

Something that we didn’t see at Pinnacle’s online casino was name brand games. Luckily, they didn’t offer any of the cheesy knock-off games, but we also didn’t find any name brand games either. Pinnacle looks to have mostly generic games. In the future, it would be great if Pinnacle could add some name brand options such as “Game of Thrones” or “Godfather” like we see from some other online casinos.

We were very pleased with the quality of the graphics that Pinnacle had to offer. The graphics quality definitely showcased the fact that Pinnacle had invested some good cash into their gaming software to give their clients a solid gaming experience. While not the best graphics that we’ve ever seen, Pinnacle definitely had some great looking graphics for their casino games.

We didn’t come across any live dealer options at the Pinnacle’s online casino. While this isn’t a massive drawback, it would be something nice for them to add in the future based on how popular live dealer gaming is becoming. Adding in live dealer casino options down the road will definitely help make Pinnacle’s online casino that much better.

As a whole, the online casino at Pinnacle is pretty darn good. While there is some room for improvement in respects to name brand games and offering live dealer options, the current construct still offers customers plenty of great options. Be sure to check out the Pinnacle online casino to see all that they have to offer.

Deposit and Withdrawal Options

Deposit Options

Pinnacle Sportsbook makes it a breeze for clients to deposit funds onto their website. They do this by offering 12 major deposit banking options. We rarely see any online sportsbook offering this large of a banking option set, and it is very impressive. For your convenience, we’ve detailed each option below along with pertinent information that you’ll need to know about each one (fees, etc.).

Trustly Bank Transfer Express
• Minimum: $10
• Maximum: $50,000 (per 24 hours)
• Fees: None.

ecoPayz
• Minimum: $10
• Maximum: Variable.
• Fees: None.

Instant Banking
• Minimum: $50
• Maximum: Variable
• Fees: None.

Paysafe Card
• Minimum: $20
• Maximum: $300
• Fees: 3.45% of transaction amount.

Visa and MasterCard
• Minimum: €20
• Maximum: €500 per transaction / €2,000 per month.
• Fees: None.

Entropay
• Minimum: €20
• Maximum: €5,000 per transaction / €50,000 per month.
• Fees: None.

iDebit
• Minimum: $50
• Maximum: $3,000 per 24 hours / $12,500 per month.
• Fees: 1.25% of transaction amount.

InstaDebit
• Minimum: $10
• Maximum: $2,500 per 24 hours / $12,500 per month.
• Fees: None.

Moneta
• Minimum: $10
• Maximum: $10,000
• Fees: None.

Neteller
• Minimum: $10
• Maximum: $50,000
• Fees: None.

Skrill
• Minimum: $10
• Maximum: Variable.
• Fees: None.

WebMoney
• Minimum: $10
• Maximum: $25,000
• Fees: Variable.

Withdrawal Options

Pinnacle Sportsbook has an absolutely MASSIVE lineup of withdrawal banking options to go along with the large deposit list above. At the time of this review, Pinnacle Sportsbook offered 11 different major banking options for withdrawals. We’ve detailed each one below along with important information that you’ll want to know.

Trustly Bank Transfer Express
• Minimum: $10
• Maximum: $50,000 (per 24 hours)
• Fees: $15

ecoPayz
• Minimum: $10
• Maximum: Variable.
• Fees: $15

Visa and MasterCard
• Minimum: $100
• Maximum: $2,800
• Fees: $15

Instant Banking
• Minimum: $50
• Maximum: $9,500
• Fees: $15

Paysafe Card
• Minimum: $20
• Maximum: $1,200
• Fees: $15

Entropay
• Minimum: $20
• Maximum: $4,000 per transaction (no more than 10 transactions per 24 hours).
• Fees: $15

iDebit
• Minimum: $50
• Maximum: $20,000
• Fees: $15

InstaDebit
• Minimum: $12
• Maximum: $20,000
• Fees: $15

Neteller
• Minimum: $10
• Maximum: $50,000
• Fees: $15

Skrill
• Minimum: $10
• Maximum: $60,000
• Fees: $15

WebMoney
• Minimum: $15
• Maximum: $25,000
• Fees: $15

Pinnacle Sportsbook definitely delivers when it comes to banking options. The vast variety of banking options that they offer should make it easy for just about anyone to be able to move money onto and off of their website. Be sure to check out their payment options page to see the full list of banking options. We included the majority of all major options above, but they also offer some rare banking options geared towards clients in Asia.

Bonuses and Promotions

We’re definitely baffled when it comes to the bonuses and promotions that Pinnacle has to offer. What’s baffling is the fact that they basically don’t have any sportsbook promotions that we could find. Either they have no sportsbook promotions, or they are hidden so deeply on the website that we’d never find them.

Welcome bonuses and promotions are a mainstay when it comes to online sportsbooks and casinos. We see them daily on 99.9% of the sites that we review. We’re honestly not quite sure how Pinnacle Sportsbook is attracting new customers without any sort of promotions for new or current sportsbook clients.

It’s worth mentioning that we did find one single promotion on the entire website. The promotion was geared towards clients playing at their online casino. We’ve given a breakdown of this promotion directly below so that you know what that promotion has to offer.

Unlimited 0.3% Casino Cashback Promotion

For those of you who plan to play at the Pinnacle Sportsbook online casino, they’ve got a great offer just for you. Under the terms of this promotion, you will earn 0.3% cashback on all of your online casino wagers. What’s great with this promotion is that it has very few restrictions and the cash back is added to your account instantly after each wager. Even better, the cash back has no rollover requirements and can be withdrawn at any time.

Overall, we’re extremely disappointed in the complete lack of promotions that Pinnacle Sportsbook brings to the table. We’ve never seen a site with this few promotions. We honestly don’t get it. Our hope is that Pinnacle Sportsbook will come to their senses and offer up some bonuses and promotions to their clients to come in line with the rest of their competition.

Customer Service

When it comes to customer service, Pinnacle Sportsbook leaves us shaking our head a bit as well. In a competitive online landscape where customer satisfaction is the number one thing, Pinnacle Sportsbook only offers their customers one contact method to reach them. At the time of this review, Pinnacle Sportsbook customer service can only be contacted via email.

Yes, you read that right. Pinnacle Sportsbook fails to offer other options such as phone support or live chat. On average, we see most online sportsbooks and casinos offer two or three contact options. We’re definitely baffled as to why Pinnacle Sportsbook only offers the one.

We did test out their email support, and we’re happy to report that it went very well. While we still wish they had more contact options, Pinnacle Sportsbook replied to our emails quickly and answered all of our questions. We found out that they do have a customer service team working 24/7 to field emails.

If you’d like to reach Pinnacle Sportsbook customer service, you have two options. First, you can select “Contact Us” from the bottom left-hand corner of any page that you’re on. Using this option will pull up a web contact form that you can fill out directly on the website. Secondly, you can send an email directly from your email provider. Simply send an email to customerservice@pinnacle.com, and they’ll help get you the answers you need.

Overall, it is clear that Pinnacle Sportsbook offers good customer service. As stated before, we’d definitely prefer it if they would add at least another contact option or two so that they could be in line with the majority of their online sportsbooks competitors. Hopefully, we’ll see Pinnacle Sportsbook step it up and add in these options sooner rather than later. In the meantime, you’re definitely in good hands with their email customer service support team.

This review was made by: Rating: 4 out of 5