JazzSports Review

With over 20 years in the online sportsbook industry, Jazz Sports has been around much longer than many other online sportsbooks. Over the past 20 years, Jazz Sports has worked to develop a solid online sportsbook as well as an online casino.

In this in-depth review, we’ll take a deep dive into Jazz Sports to review everything they have to offer. We’ll give your our honest opinion of the site and tell you what we like along with what we think can be improved. Our goal here is to provide you with a trusted review from an independent source. In the sections below, we’ll take a closer look at their sportsbook, online casino, and much more.

JazzSports
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JazzSports is a

Good Choice for US Customers

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ALLOWED

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The Sportsbook

Our first impression of the sportsbook at Jazz Sports was that it was a little cluttered. The main sportsbook page is a little too busy, and it includes some ads on the left-hand side for their online casino. We would prefer it if they would remove these annoying ads and leave more room for just the sportsbook. Doing that would help improve the clutter of the main sportsbook page.

Jazz Sports makes it very easy to find what you’re searching for by allowing you to sort two different ways. On Jazz Sports, you can sort by sport or by bet type. No matter which you prefer, Jazz Sports allows you to quickly drill down until you find the perfect wager.

Clients looking to bet on live action will like the fact that Jazz Sports allows you to locate all in play action quickly. Jazz Sports has assembled a nice landing page that showcases all available in-play action in one convenient location. To get here, simply click on “Live Wagering” across the top menu bar.

Sports You Can Bet On

If you’re ready to dive into sports betting, Jazz Sports offers a good list of major sports that you can bet on. At the time of our in-depth review, Jazz Sports offered nine different sports that you can bet on. For your convenience, we’ve listed these sports below.

  • Boxing
  • Politics
  • Baseball
  • Football
  • Hockey
  • Motor Racing
  • Soccer
  • Golf
  • Tennis

We’re not overly impressed by the lineup of sports that Jazz Sports offers for clients to bet on. At just nine sports, it’s one of the shortest lists that we’ve seen from any sportsbook in a long time. Our suggestion would be for Jazz Sports to quickly expand their sports you can bet on so that they can be more competitive with other online sportsbooks. We would also suggest that they add in esports and some other hard to find sports such as cricket and rugby.

It is worth noting that the list above showcases only the sports that Jazz Sports showed at the time of our review. If a sport doesn’t currently have any active wagers, Jazz Sports will not list it on their site. After reviewing the list above, if you don’t see a sport that you’d like to bet on, be sure to check Jazz Sports once that sport’s season has begun.

User Interface

Jazz Sports makes it easy to find what you’re searching for by offering two different ways for you to sort on their sportsbook. The easiest way to sort is to sort by bet type. To do this, simply use the tabs at the top of the sportsbook to select which type of bet you’d like to place. The other way that you can sort on Jazz Sports is by sport. To get started, make sure that you’ve selected the “Bet It All” tab across the top. Then, scroll down and select which sport you’d like to see all leagues and events from. Jazz Sports offers a very intuitive user interface that makes it easy to drill down until you find the wager that you want to place.

One of our favorite parts about the sportsbook at Jazz Sports was that they allow you to sort by bet type. As soon as you hop into the sportsbook, you’ll see tabs across the top representing different types of wagers that you can place. There, you can decide if you’d like to place a straight wager, round robin, teaser, or select from many other available options. Once you’ve chosen the type of bet that you’d like to place, Jazz Sports will show you all of the sports with that wager available at that time.

Jazz Sports allows you the ability to change how your odds are displayed. Located in the account settings, you can decide if you’d like to see your odds displayed in fractional, decimal or American format. To change how your odds are displayed on Jazz Sports, click on “My Account” in the top right-hand corner of the page. Once there, you can select which format you’d like using an easy drop down menu.

Something else that we liked about the sportsbook at Jazz Sports was that they make it simple to locate all of their in-play action. On some other sportsbooks, we feel like we’re hunting for the Holy Grail when trying to locate live betting. Luckily, Jazz Sports makes it nice and easy. To locate all current in-play action, simply click on “Live Wagering” across the top main menu bar. Jazz Sports will then take you to a page that will show you all available live betting action broken out by sport.

Based on our time spent on the site for this in-depth review, Jazz Sports looks to be properly equipped from a speed standpoint. The site was always fast to respond to our clicks at all times, and we never had any issues with slow page loads. From our experience on the site, you should not have any issues with site speed while placing your wagers on Jazz Sports.

The Casino

If you’re looking for a change of pace from the sportsbook, take some time to check out the online casino at Jazz Sports. At Jazz Sports’ online casino, you’ll find a range of games that includes 24 table games, 18 types of video poker, and 41 slots. While we didn’t locate any jackpot games, we did notice that Jazz Sports does offer scratch off and keno options.

One of the first things we noticed about the online casino at Jazz Sports was that the graphics were pretty standard. We definitely did not find ourselves wowed by the graphics by any means. While we’ve come across online casinos with worse graphics before, Jazz Sports definitely has some room for improvement. We’d like to see Jazz Sports offer some better game graphics in the future so that their clients can be more engaged with the games.

If you’re looking for live dealer action, you’ll be happy to know that Jazz Sports offers that in their online casino. Currently, Jazz Sports offers live dealer Roulette (2 types), Baccarat, and Blackjack. To play live dealer games on Jazz Sports, simply click on the “Live Dealer” section across the top main menu bar. Since live dealer games are very popular right now, we’re very glad to see that Jazz Sports is offering live dealer games to their clients.

We were a bit disappointed when we noticed that the online casino at Jazz Sports used knock off games. While combing through their online casino for our review, we came across cheesy knock off games such as “Party in Wonderland” and “Dogfather.” We prefer online casinos that invest in name brand games such as “Alice in Wonderland” and “The Godfather” as these name brand games tend to provide a better client experience through more engaging graphics. Hopefully, Jazz Sports will consider adding some name brand games to their lineup down the road.

As a whole, the online casino at Jazz Sports is overall pretty average. While they have many of the basics covered, they have lots of things that they can do to improve the overall customer experience. It’s really great that they have live dealer options available, but that does not make up for the shortcomings in the graphics and the overall size of game options. Our hope is that Jazz Sports will continue to invest in making their online casino better in the future.

Deposit and Withdrawal Options

Deposit Options

Jazz Sports offers clients many different banking options to make it easy to move money onto their site. In total, you’ll find a selection of six different banking options for withdrawals. We’ll showcase each one of these options below along with important details about each one including the minimum deposit amount.

Credit and Debit Cards

  • Minimum Deposit: $100
  • Maximum Deposit: Variable

Bitcoin

  • Minimum Deposit: $20
  • Maximum Deposit: $1,000 (limit can be raised by contacting customer service)

Skrill

  • Minimum Deposit: $100
  • Maximum Deposit: Variable

Person to Person Transfer

  • Minimum Deposit: $100
  • Maximum Deposit: Variable

Ria Money Transfer

  • Minimum Deposit: $100
  • Maximum Deposit: Variable

Bank Wire

  • Minimum Deposit: $100
  • Maximum Deposit: Variable

Withdrawal Options

Moving your funds off of Jazz Sports is easy to do thanks to their lineup of withdrawal banking options. Currently, Jazz Sports offers four different banking options for clients to choose from when making a withdrawal. We’ll cover each of the options below along with helpful information about each one.

Bitcoin

  • Minimum Withdrawal: $100 per day
  • Maximum withdrawal: $1,000 per day
  • Withdrawal Processing Time: Same day
  • Withdrawal Fees: None

Person To Person Transfer

  • Minimum Withdrawal: Call for limits
  • Maximum withdrawal: Call for limits
  • Withdrawal Processing Time: Same day
  • Withdrawal Fees: Variable

Skrill

  • Minimum Withdrawal: Call for limits
  • Maximum withdrawal: Call for limits
  • Withdrawal Processing Time: Same day
  • Withdrawal Fees: None

Moneygram

  • Minimum Withdrawal: Call for limits
  • Maximum withdrawal: Call for limits
  • Withdrawal Processing Time: Same day
  • Withdrawal Fees: Variable

Jazz Sports has done a pretty good job overall with their banking options that they offer clients for withdrawals and deposits. One banking option that we’d suggest Jazz Sports add is Neteller as this is a very popular banking option in the online sportsbook and casino world.

Bonuses and Promotions

Jazz Sports has a long list of bonuses and promotional offers to choose from. Below, we’ll cover each of these promotions in detail so that you can decide which ones will be the best fit for your needs. Be sure to take full advantage of these promotional offers so that you can score some free bonus cash or free play credits.

10% Deposit Cash Bonus

If you want some bonus cash with a very low rollover requirement, check out the Jazz Sports 10% Deposit Cash Bonus. For this promotion, you’ll get a 10% match on your initial deposit over $100. What’s great about this promotion is that your bonus cash is subject to only a 4x rollover requirement. It is worth noting that under the terms of this promotion, the maximum bonus is $500.

15% Deposit Cash Bonus

Providing the perfect balance between a nice amount of cash back and a lower rollover requirement, the 15% Deposit Cash Bonus from Jazz Sports is a great one to consider. Under the terms of this promotion, you’ll get a 15% cash bonus on all deposits over $100. The maximum bonus under this promotion is $500, and the bonus funds are subject to a 5x rollover requirement.

20% Deposit Cash Bonus

Clients that are looking to get the most bonus cash available that also don’t mind a higher rollover requirement should take a look at this bonus from Jazz Sports. For this promotion, you’ll score a 20% cash bonus on your initial deposit of $100 or more. The maximum bonus under this promotion is $500, and bonus cash is subject to a rollover requirement of 8x.

30% Free Play Bonus

If you like free play bonuses and a super low rollover requirement, this promotion is for you. Under the terms of this promotion, Jazz Sports will give you a 30% free play bonus match on your initial deposit over $100. What’s great about this promotion is that it has a very low rollover requirement of just 5x. It is worth noting that the maximum bonus under this promotion is $500.

50% Free Play Bonus

Clients looking for a good balance of free play bonus and a lower rollover requirement will like this promotion. Under their 50% Free Play Bonus, Jazz Sports will pay you a 50% match on your initial deposit over $100. For this promotion, the maximum bonus is $500, and your bonus funds will be subject to an 8x rollover requirement.

100% Free Play Bonus

If you’re looking to get the most free play bonus possible, be sure to check out this promotion. Under the terms of this promotion, you’ll get a 100% free play bonus match on your initial deposit of $100 or more. The maximum bonus for this promotion is $500. Because you’re getting a high match, the rollover requirement for this promotion is slightly higher than the other ones above. For this promotion, the rollover requirement is 12x.

20% End of Month Cash Back Sportsbook Promotion

Jazz Sports offers a cash back promotion that offers you 20% cash back at the end of each month. Under the terms of this promotion, you’ll get 20% of your net losses in the sportsbook back in your account. The 20% cash back for the previous month is paid on the 5th of each following month. This program is nice as it allows you a way to recoup some of your losses if you have a down month in the sportsbook at Jazz Sports.

Horse Racing Rebate Program

Jazz Sports allows you the ability to earn up to 7% cash back on your horse racing wagers through their Horse Racing Rebate Program. Under the terms of this promotion, select tracks will pay up to 7% cash back on all of your horse betting action. For full terms and conditions about the tracks and the associated rebate, be sure to check out the Jazz Sports site.

Online Casino Rebate Program

Clients that plan to play often in the online casino at Jazz Sports will be happy to know that they offer an online casino rebate. For this promotion, you’ll get a .0025% rebate on most of your casino action. There are a few games such as Roulette that are excluded, but the vast majority of the online casino is included.

50% Referral Bonus

Jazz Sports wants you to refer your friends to join you on their site. As an incentive for you to do this, Jazz Sports is offering you a bonus equal to 50% of your friend’s initial deposit. The maximum deposit under this promotion is $500. In order to get the full $500 maximum bonus, your friend will need to deposit $1,000 for their initial deposit.

While Jazz Sports has a nice lineup of promotional offers, nearly every single one of them is geared towards new clients. This is a great thing for new clients, but it doesn’t help their existing clients at all. We’d highly suggest that Jazz Sports add in some promotions such as reload bonuses for existing clients to help give them a reason to stick around too. Hopefully, this is something that Jazz Sports will consider adding in the future. For now, if you’re new to Jazz Sports, be sure to take advantage of these great sign up offers.

Customer Service

Jazz Sports knows that you might need help from time to time and they’ve set up a stellar team of customer service agents and contact methods to make it easy for you. Currently, Jazz Sports gives you three different options to reach their customer service team: phone, live chat, and email. We’re really glad to see them offering these three options as they create what we consider to be the perfect trifecta of customer service options. We’ll cover each of these contact options in more detail below.

If the phone is your preferred method of contact, you’ll find that Jazz Sports offers many different phone numbers for you to reach them. What’s nice is that Jazz Sports has different phone numbers for different departments which allows you to get to the team you need faster than just having one general phone number. Below, we’ve listed out each of the phone numbers for Jazz Sports for your convenience.

  • Jazz Sports Promotions and Re-ups: 1-866-299-7815
  • Jazz Sports General Customer Service: 1-888-632-8890
  • Jazz Sports Technical Support: 1-888-632-8885
  • Jazz Sports Wagering Support: 1-800-713-3922

We called into the customer service team on a couple of different occasions during our site review. We found that their team was happy to help answer all of our questions. Overall, the phone support from Jazz Sports was a very pleasant experience.

The contact method that we were most excited to see from Jazz Sports was live chat. Live chat is our go to contact method when it is offered as it tends to help get answers faster than any other method. It also is super convenient if you’re already on the site. We used the live chat functionality on Jazz Sports a few times during our in-depth review and had great support each time. If you’d like to contact Jazz Sports via live chat, simply click on the live chat icon on any page and you’ll be instantly connected with one of their team members.

Lastly, you can contact Jazz Sports’ customer service team via email if you’d like to reach them that way. Jazz Sports offers two different email addresses for customer service. Below, we’ve listed both of them for your convenience should you need them down the road.

One area where Jazz Sports could improve their customer service would be to offer 24/7 customer service. While we noticed that live chat was available most of the times during our review, we did notice that it sometimes was not available in early morning hours. By offering 24/7 customer service, Jazz Sports can make sure that they are available at any moment for their clients.

Overall, Jazz Sports has great customer service. We like the fact that they give clients three easy contact methods to reach them and we received great customer service when we reached them ourselves. Based on all of the above, we have no reason to expect that you won’t receive great customer service support from their team.

This review was made by: Rating: 3 out of 5