10Bet Review

Not Approved for US Customers
Pros
  • Vast assortment of sports to wager on.
  • Unique wagering options.
  • Special options on mobile betting.
  • A massive Casino selection.
Cons
  • Poor customer service response.
  • US players not allowed.
  • Slow verification and payout process.

In this complete review of the Malta-based 10Bet sports betting service, we’ll be dissecting and judging the performance of the site. We’ll dive into how easy it is to use and what to expect when signing up. Signing bonuses and promotional details will be discussed, as will the value of being a returning customer.

And of course, we’ll be covering all the sports available to wager on. There are quite a few to go over, something for every sports fan. And amid all the events to wager on, there’ll be plenty of attention paid to how many ways bettors can enjoy themselves on the site, whether in parlays, in-game bets, or an interesting concept 10Bet calls, “pulse bet.”

An evaluation of 10Bet’s history of payouts and customer service will also be performed. This will give potential bettors an idea of 10Bet’s relationship with its userbase and whether going with a lesser-known book like this one is the proper route to take.

Through it all, we’ll see what makes 10Bet unique, what it could improve on, and just how they size up against the likes of Bovada and MyBookie. So, without further ado, let’s talk about 10Bet.

The Sportsbook

Sports You Can Bet On

If there’s one area where 10Bet dwarfs most of its competition, it’s in the sports they have. The sheer selection of events to bet on is massive, even in comparison to some of the better-known sportsbooks.

10Bet provides world-favorites like football, tennis, cricket, and baseball. They also include sports popular in specific countries. These include American football, Australian Rules, and many other niche sports centered in specific nations.

This is a full list of the sports 10Bet offers.

  • Football
  • Tennis
  • Basketball
  • American Football
  • Aussie Rules
  • Badminton
  • Baseball
  • Boxing
  • Chess
  • Cricket
  • Cycling
  • Darts
  • Esports
  • Futsal
  • Gaelic Football
  • Gaelic Hurling
  • Golf
  • Handball
  • Horse Racing
  • Ice Hockey
  • MMA
  • Motor Racing
  • Netball
  • Rugby League
  • Rugby Union
  • Snooker & Pool
  • Speedway
  • Surfing
  • Table Tennis
  • Trotting
  • Volleyball
  • Water Polo

Though a larger book like Bovada knows what sports the most money will go into, it’s still nice to have a wagering option with a roster of leagues this deep.

And despite such a selection, it doesn’t even go nearly far enough into the options bettors have within each sport. 10Bet does have the most popular leagues from each of these sports, but also showcases many of the lower leagues.

Whether it’s Japanese baseball, Latvia snooker, or Vietnam volleyball, 10Bet has it all. And it’s only a couple clicks away, not matter what. This is definitely the strongest point for this site, that no matter what kind of sports fan you are, you will find something on 10Bet.

They even have special wagers that allow you to predict election results in multiple countries and the finale of Game of Thrones.

And accompanying the bevy of betting choices is the various ways of betting on them.

Right now, their World Cup in-game betting is hard to beat in terms of selection. Any given match during the tournament has over 60 props added beyond the typical line and over/under. They’re hidden on the side of each matchup but must be because of how much page each one would take up otherwise.

In most of the sports, the primary option of in-game props focus on things like exact scores after so many innings, quarters, or halves. There aren’t enough player props displayed on the site, and some of the long lists start to look repetitive.

But there’s enough to hold an audience’s attention in 10Bet’s live wagering. The adjusted lines run for pretty much every game or match going on at the time, as opposed to only having a select few important matchups to choose from.

They also have combo wagers that add even more value to a typical parlay. For example, their “combo boosts” add 10% to a parlay of five teams.

They even suggest combinations to bet on, displaying them on the side of their sports betting page. While doing so is not ideal when they could be promoting a sign-up bonus, the fact their combos can add up to 60% on winnings is a big deal.

It’s not often they have other basic forms of wagering besides their straight plays and combos. Things like teasers and progressive parlays are rare finds. But they do have other sport offers that can make for great live betting, ones we’ll analyze in a moment.

Esports Coverage

Yes, like many of the more forward-thinking books, 10Bet does have Esports to wager on.

The growing phenomenon of professional gaming has become a major hit with bettors. And 10Bet has over 20 leagues devoted to E-sports. These include several different divisions of League of Legends, in addition to Street Fighter, Counter-Strike, etc.

And it’s easy to find, right in the middle of all the other sports on the site.

User Interface

Surprisingly, for how jam-packed the site is with sports material, it’s very easy to maneuver.

Their World Cup and Wimbledon wagers are their most important right now. And they have those matchups front-and-center the second you enter the site. And right alongside them is the sign-up offer and fellow promotions.

Nothing on the site is more than a couple clicks away, and it sections off neatly in five different categories on its banner up top: Sports, Live Betting, Casino, Games, and Live Casino.

Tabs for all their World Cup content are right below it, and even small things like changing a language or switching from decibel odds to American ones are easy to find. Despite all the components of the site, its simplicity makes any last-minute wager an easy one to make.

They even allow you to mark your favorites in case you want to come back instantly to any specific bet. Instead of having a small ticker for live events, it puts them in the middle of its home page and sections them off well into each sport.

The gaming and casino areas get a little hectic, simply because there’s a lot of content to sort through. But the website still manages to minimize searches as well as it can and succeeds on all fronts there.

Even the mobile version, which has several additional perks on it, is simple to search through. It’s equally as strong as the desktop version, with a quick response to winnings. Toggling between events and sports is a relative breeze, with the display of the desktop transferring over flawlessly into the mobile version.

The Casino

Before we go further into the incentives and drawbacks of the sportsbook, it’s worth noting the considerable casino area 10Bet has.

The fact they have 472 games pretty much speaks for itself. For those who enjoy poker, roulette or online slots, there would never be a boring moment. 411 of the games are video slots of one sort or another.

It may take a few moments to get to someone’s favorite. The amount of games is a bit excessive, but at least the most popular ones are displayed at the top. Knowing what game you’re getting into as a newbie on the site is a little bit of a shot in the dark, but most of the non-card games are pretty straightforward.

Beyond the oversized area, there’s no need to have many of these options. While some are very recognizable, such as a Jumanji video slot, others are extremely interchangeable.

It can be a paradise for these sorts of gamers, or a system overload for them.

The casino area does have a few nice perks though. All the special weekly bonuses and offers are displayed well. The live casino has a 100% bonus up to €100 and a fair welcoming package to the casino games as a whole.

10Bet even allows a player 10% back on casino losses each week and offers up to €20 if a player loses money there on their first week. They also throw in another sweetener, giving users five free spins in a weekly-selected game.

And if €500 is used throughout the site in any given week, the bettor will be given 30 free spins in the casino. This is on top of potential Blackjack and Roulette bonuses that can be earned.

Deposit and Withdrawal Options

Deposit Options

This is where the site runs into the majority of its problems. Depositing is, as it is on most sites, far easier than withdrawing.

Call it an excuse for the book to withhold earnings as long as they can, but it happens often. And 10Bet is one of the worst offenders.

As for depositing, there are several ways to do so, ranging from bank transfers, to debit cards, to e-money transfers. Their process of signing up and depositing is quick and easy and will have you wagering in no time. The site does not offer Bitcoin cryptocurrency deposits. Same goes for Ethereum and every other coin blockchain.

Using Mastercard or Visa is a plus, seeing as they have Mastercard SecureCode and Verified by Visa backing them up, respectively. This helps lockdown and secure all your card information.

Once on the site, create a quick account, click on the banking icon, and begin depositing. Most sites require you to place up to $50 or €50 into your account, but you only need €5 to place a bet on 10bet. It’s a nice plus if someone spots a boost bet that they like on that day.

When placing a deposit on 10Bet, the forms of payment are placed below. Beside them are payment types, the typical wait for a deposit to enter an account, deposit minimums, and deposit fees, respectively:

Visa/Visa Debit

  • Deposit Type: Credit/Debit Card
  • Wait Time: Instant
  • Minimum: €5
  • Fees: No Fee

Mastercard

  • Deposit Type: Credit/Debit Card
  • Wait Time: Instant
  • Minimum: €5
  • Fees: No Fee

PayPal

  • Deposit Type: Online Wallet
  • Wait Time: Instant
  • Minimum: €5
  • Fees: No Fee

Skrill

  • Deposit Type: E-money
  • Wait Time: Instant
  • Minimum: €5
  • Fees: No Fee

PaysafeCard

  • Deposit Type: Prepaid
  • Wait Time: Instant
  • Minimum: €5
  • Fees: No Fee

ecoCard

  • Deposit Type: Prepaid
  • Wait Time: Instant
  • Minimum: €10
  • Fees: No Fee

Neteller

  • Deposit Type: E-money
  • Wait Time: Instant
  • Minimum: €10
  • Fees: No Fee

Bank Transfer

  • Deposit Type:
  • Wait Time: 1-2 Working Days
  • Minimum: €10
  • Fees: Varies

Cheque

  • Deposit Type:
  • Wait Time: Month Max
  • Minimum: €25
  • Fees: No Fee

Withdrawal Options

Now, when you want to withdraw your earnings, you go back to the deposit area and switch the tab over to withdrawal once the site sends you through.

The process begins with ease, and you should always withdraw through the same means you deposited.

Regarding withdraws, some say it only takes a couple days to receive payment. But for many others, there’s been all sorts of problems receiving their earnings. And many of these withdrawal issues have originated from problems verifying accounts.

10Bet may ask you for verification upon deposit or withdrawal. This usually takes place when using a credit/debit card, or when performing a bank transfer. This could require giving them a photo ID and photos of your bank or, in some cases, your eWallet account details. This is where a lot of the fiasco begins, and we’ll get into customer service’s performance in this process shortly.

But it looks like Paypal or Neteller might the best options to use, with reports of faster withdraws and less hoops to jump through for verification.

There have been floods of users whose issues here have lost them their money and/or made their account shutdown. And often, these are not for credible reasons, or seem based off a mere accusation by the site.

There’s also rollover requirements that must be met, which is common for sportsbooks. It’s just that 10Bet sometimes isn’t consistent about the number needed. It does however, state that a person must bet three times more than what said person deposited. Otherwise, they will be charged an 8% fee. But that’s been the least of the problem for many users.

When attempting to withdraw money, these are the options, projected wait times, minimum/maximum withdrawal limits, and fees, respectively:

Visa/Visa Debit

  • Wait Time: 3-5 days
  • Min/Max: €10/50K
  • Fees: No Fee

Mastercard

  • Wait Time: 3-5 days
  • Min/Max: €10/50K
  • Fees: No Fee

PayPal

  • Wait Time: 1-2 days
  • Min/Max: €10/50K
  • Fees: No Fee

Skrill

  • Wait Time: 1-2 days
  • Min/Max: €5/50K
  • Fees: No Fee

PaysafeCard

  • Wait Time: 1-2 days
  • Min/Max: €10/50K
  • Fees: No Fee

ecoCard

  • Wait Time: 1-2 days
  • Min/Max: €10/50K
  • Fees: No Fee

Neteller

  • Wait Time: 1-2 days
  • Min/Max: €10/50K
  • Fees: No Fee

Bank Transfer

  • Wait Time: 3-5 days
  • Min/Max: €25/50K
  • Fees: No Fee

Cheque

  • Wait Time: 30 days max
  • Min/Max: €25/50K
  • Fees: No Fee

Bonuses and Promotions

We’ve already discovered an extra money perk at 10Bet with the combo wagers they offer. But there’s plenty of other bonuses and promotions to take advantage of when opening an account there.

These include specific promotions centered around the World Cup. Several are also exclusive to the mobile version of the site and introduce the user to in-the-moment betting that makes live betting far more intense.

There’s also some reprieve for losing some early bets on the site, and a sign-up bonus.

Welcome Bonus

10Bet gives newcomers a standard sign-up bonus. It’s a 50% bonus on top of a deposit and goes up to €100. This is an average bonus at best, with many books giving you 50% up to €250 or 100% bonuses.

These bonuses tend to sweeten at important times of the year when betting gets kicked up a notch (the start of Premier League in the UK, the NFL season in the US). 10Bet’s does not.

Free €5 Bets

Their sign-up bonus might not rise with the World Cup, but 10Bet does offer some added incentive for large events. Right now, for example, 10Bet is giving a free €5 bet after every five World Cup wagers. They also give a free bet up to €10 in matches the user loses, as long as the game ends in a draw. These are minimal incentives though.

Pulse Bet

While the bonuses are nothing impressive, 10Bet has a couple mobile betting promotions that are enticing.

One is called pulse bets, and it’s a risky but exhilarating experience for the World Cup. A user can bet that a goal will be scored in the next 30 seconds, 1 minute, 5 minutes, or 10 minutes. While the “jackpot” odds start high, they only increase the potential winnings as the time period draws closer to a finish.

Partial Pay Outs

10Bet also has an interesting offer with partial cash pay-outs. This allows a user to withdraw money from events that haven’t even been completed yet. The amount of money to withdraw depends on the original and current odds of the live event.

So, say a user takes team A at even odds and they’re winning by a touchdown. If they feel their opponent may be driving down the field to tie the game, they can withdraw a portion of winnings on top of the original wager while the odds are still in their favor.

It’s a very rare form of betting, but it provides a fun strategy that keeps users on the site longer.

Customer Service

Beyond any other cons on this site, the customer service—or lack thereof—seems to trump them all.

The service has a live chat on-site, can be visited on Facebook, can be contacted by phone at +359-24925973, or can answer queries through csd@support.10bet.com.

Despite their forms of contact, 10Bet has been accused numerous times of being deliberately slow in the cash out process. This includes sending customers into a loop over petty details while getting verification for cards and licenses.

Their live chat has been reported as being constantly slow and unprofessional by many users. Many of them say they’ve been randomly accused of breaking the terms and conditions, and that their accounts have been frozen or closed for no reason.

Of course, not all those people’s words can be reliable. But Trust Pilot’s rating for 10Bet’s customer service is 1.7 out of five among a whopping 169 reviews, and that speaks volumes.

Issues with coordinating and receiving sign-up bonuses is common, but the process of withdrawing is usually the issue.

Some people on the site receive withdraws, only for customer service to cancel their accounts later. Others have their accounts cancelled for collusion, only to have them reinstated after for no reason. And then there’s those who simply wait multiple weeks or longer to receive their money, often not getting much feedback along the way.

It’s a substantial stain on an otherwise prospective and vast sportsbook that continues to grow.

This review was made by: Rating: 3.5 out of 5