Sports Interaction Review
- 200+ live betting events per day
- Established over 20 years ago
- Easy deposit and withdrawal process
- No Live Streaming
- US players NOT accepted
It was a bit baffling to us why something like this hadn’t been created yet, but apparently, it had, and we’re just now seeing it. Sometimes we’re late to the party, but we always show up with more beer. What are we talking about? A sportsbook and casino that is regulated and licensed through the great country of Canada. Sports Interaction is the first online sportsbook and casino that is regulated and licensed in Canada as well as in New Jersey.
The company was established in 1997 and is based in Montreal, Canada. Regulation and licensing are through the Kahnawake Gaming Commission. Sports Interaction might look familiar to you because they sponsor quite a bit of sporting events locally and worldwide.
At first glance, Sports Interaction looked very clean and up to date with some very current bets on the main slider as well as the most popular bets listed as well. It looks like the main squeeze here is sports betting, but they also have a casino, live casino, poker, and other games offered that we’re definitely excited to check out. They also apparently love the color blue based on the layout. This might not help you much in deciding if this site is a good fit for you, but after some blue overload, we had to at least share.
It’s also worth noting before we dive into the review head first that they’ve got Georges St-Pierre as a brand ambassador since 2015. Arguably one of the best mixed martial arts fighters in history, this definitely adds a bit of credibility to the site and puts a good taste in our mouths before we get started. Yes, he is also Canadian which makes perfect sense.
When you first come to the main page of the site, they aren’t pushing the casino or the poker or other games on you. It’s the sportsbook in your face, and clearly, that makes it a great spot for us to start this review. On the left-hand side of the page, you have all of the bets broken up into the different main sports that then open up into sub-menus of the different leagues and organizations when clicked on. We’ll dig more into how this layout is and the pros and cons in the user-interface section, but we will say it does look pretty clean organized at first glance.
Variety of sports looks to be high with literally hundreds of different leagues and thousands of different bet types. Along the very top of the site, you have the option of changing the language of the site as well as changing the odds from American to Decimal or Fractional. This is always a huge bonus, so you don’t have to worry about Google translator messing anything up, and you can get the odds how you want them without having to convert or click to change them for every single bet. One would think this would be industry standard already, but apparently not so much. Great to see it here!
Betting parlays were extremely easy as well by just putting the multiple bets onto your ticket and choosing the bet amount. Some sites like to overcomplicate this, but Sports Interaction apparently subscribes to KISS (Keep it simple stupid). A site is always going to get brownie points for this in our book.
The live betting section of the site was clean and had several different options for you to see all of the bets. The coolest thing was that in all modes, the lines updated automatically without the page having to reload and they even flashed with a cool green or red arrow to show you that the line was moving either up or down.
What was REALLY cool was that not only do they have the standard live betting options, but they had play by play options. While we were checking it out, you could bet what the next basket was going to be in an NBA game play by play. Honestly, we haven’t seen this before, and it was mega cool. We do know it does exist on other sites out there, but we haven’t come across it at all recently, or it wasn’t advertised well.
Live bets can be organized by using the Overview Tab which shows all of the main bets offered. You can also look at the bets by Event View which allows you to see them by sport and individual event. This is where the play by play option is located. They also have a very convenient schedule to let you know which games will be offering live betting and at what time they are going to be starting.
The live betting portal was definitely one of the most user-friendly and easy to figure out layouts we’ve seen. On other sites, they have looked to be more extensive with more options, but are a bit overwhelming and confusing on how to make the right bet. Again, we give brownie points for simplicity and ease of use.
Sports You Can Bet On
Sports Interaction had a great selection and a ton of betting options for each sport and league. As is the industry standard, they kept the main categories for sports that were not in season or had no bets available but did not have the leagues listed. This is ideal because it prevents you from having to sift through a ton of leagues with no betting options that you aren’t interested in. Clutter free is good.
We’ve attached the list of sports categories and leagues that were listed the last time that we checked the site. If you don’t see something you’d like, we recommend checking back when it is in season. If it’s popular or even mildly obscure, most likely they offer it.
The list was not presented alphabetically, but it looks to be based on the popularity of the users. We are not surprised that a Canadian based site has Hockey first :)
The first thing you will notice when you go to the site is the color blue everywhere. Don’t get us wrong, it looks great, but we promise it will be the first thing that you notice :) Aside from this, you’ll also notice that site is laid out in a very clean and crisp looking manner. They seem to have found a great balance of having just enough graphics to make the site feel cool but still not get too distracting. They’ve got a faint background image that is clean and not distracting and little logos next to each sport type and a sliding banner across part of the top.
The site does not have a main welcome page as we’re starting to see with a lot of sites but takes you directly to the main sports betting page. Across the top of the page, you’ll see a sliding banner with a lot of current bets available and some site news about promos and their sponsorship deal with Georges St. Pierre (GSP). Below this, they conveniently have the current most popular bets, the current live betting options, last minute bets about to go off, and a section for current news.
Overall, the layout of this page is extremely clean and well done. As you click through the different sports and league options on the left-hand side of the page, the different betting options pop up on the center of the screen. What you will initially see are the “main bet types, ” and then there is a drop down menu by each game to get to the prop bets and other betting options.
We’re big fans of this sort of layout that allows you to access the more popular bet types first and then easily get to the more obscure bets if you’re interested. It’s kind of like a funnel approach where you see the bigger, more encompassing bets first and then can work your way down to the specific and more complex ones. Well done Sports Interaction. It’s clear they hired someone who knows what they are doing in regards to user-friendliness.
Selecting bets is as easy as clicking on what you want, and they are arranged in a way that makes it easier to see exactly what bet you are selecting. After you click the bet, it pops up on the right-hand side of the page and gives you the option to put in the amount you want to bet. It will show you how much you stand to win with a correct pick, so it’s great if you aren’t the best with odds or don’t fully understand them…or you just don’t like doing math. Turning a bet into a parlay is done by clicking another bet before submitting the first, and voila, they are not parlayed together.
The site also offers mini-games that you can play from the sports betting homepage in case you need a bit more of a rush while you are waiting for your bets to go off. Here are your options for mini-games:
We played around with the Jacks or Better mini game and had to share our tragic miss here. Yes, we were only testing out the game for play money, but it still hurts just as much to miss. The one thing we didn’t like about the Jacks or Better on the mini game was that they ask you every single time you win if you want to double up or not. Some sites give you the option of never being asked again which would be nice to see here. It’s possible the option exists if you’re logged in.
Since we’re already talking about the casino mini games, let’s conveniently segue into the casino section of the Sports Interaction website. The absolute first thing we notice is that the featured games listed and the most popular are games we’ve actually heard of before. No knockoffs like “Deuce Ventura; Pet Inspector” or “Prince Kong: The Big Ape.” The actual games are here. For those curious, we were referring to Ace Ventura Pet Detective and King Kong which are both games available at Sports Interaction.
It’s always a refreshing sign to see casinos willing to pay the top dollar for the best games and not just try and pawn off the knockoffs on us. Regarding layout of the first page, it’s awesome to see that they put a few featured games and the most popular for those looking to get into a game quickly. Following along with the same layout as the sports betting section, the site had the game categories listed on the left-hand side of the screen. The main categories included:
8 game options that included most of the popular favorites you’d expect. Graphics on these were ok. They weren’t bad, and they weren’t anything to write home about, but they definitely get the job done.
8 game options here as well and the same scoop as the card games section. All of the popular options were available with definitely plenty to scratch that gambling itch. We did notice on the banner that they had a Marvel Comics Roulette that wasn’t listed here for some reason, but you could access from the banner. Maybe they just didn’t want to double list it. We thought it also might be in the Branded Games section but no dice on that one.
46 options on the slots front and all of them were big name games. Chippendales, Buffalo Blitz, Space Invaders, Gladiator… Not as many options as a lot of sites but dang did they not skimp on quality. We will gladly take quality over quantity any day.
11 gaming options here that looked to be pulled from the other sections of the site. They didn’t have listed on the site what the jackpots were, but we’re assuming as soon as you log in and get ready to play, you’ll be able to see these.
19 gaming options here. These are all of the super cool, famous titled games that we have been raving about. While we didn’t list all the gaming options in the other sections, we’re going to list these off because we think it’s awesome that they have so many branded options to play.
8 options here as well. We’re starting to wonder if maybe they have more options once you get logged in and are only showing a few of them on the outward looking shell of the site. We’ve seen this once before where they for some reason only showcased a few on the outward looking site.
Games & Keno
12 options here which starts to dispel our guess from the video poker section :) They had a lot of really cool looking options here that we definitely recommend taking a peek at. We had to leave this section quickly for fear we would get sucked into playing Rock – Paper – Scissors for hours.
4 options for scratch cards. Three of the four were branded games which were really cool to see.
UPDATE: Hold the phone, stop the horses. Apparently, the Casino tab is only the start of the casino options on Sports Interaction. The Games Tab is actually just more casino games! Why are these on their own? Absolutely no idea but awesome to see more options. Let’s take a look at what they have in the games section. We should also take a minute and address the Live Casino options as well while we are at it.
For those wondering why we didn’t go back and edit this into the entire casino section, it’s because we want you to experience the site as we experience it. If things aren’t immediately clear or noticed by us, we want you to see that as well so that you can get a better feel for the site. It’s not because we don’t feel like reworking the section or anything like that, but we want to give you the most authentic and realistic review experience as possible.
In the games section, there were 7 categories along the left-hand side of the screen. Let’s talk briefly about each of them.
To be honest, we weren’t really sure what to expect here because the original slot games were already amazing. This section had 35 slot games that looked to be on par with the other games in the regular slot section. Maybe these just cost the site a lot more money, and they felt the need to separate them to feel better about themselves. These had amazing titles named after movies and tv shows like Basic Instinct, Platoon, Rambo, Beverly Hills 90210 and 24.
With 41 games to choose from here, they had plenty of really cool looking options. While none of these were branded, we’re not sure if we’ve ever seen a branded 3d slot before. Regardless, the games looked to be of super high quality, and we saw plenty that we’ve played before in other casinos.
32 options here that looked to be pulled from some of the other categories in the Games section. These look to be games that have some sort of video function going along with them as opposed to your more standard reel only type games.
Only four options here (Blackjack, Roulette, American Blackjack, and Zoom roulette) but the quality of these games looked to be way higher. To be honest, we’re not really sure why they would offer the “ok” games in the casino section when they have these gems that are effectively the same thing hiding over under the games tab.
4 game options
5 game options that quality wise look like they should belong in the regular ok casino section. They did have a Keno Jackpot listed on the top banner that probably normally goes in this section that did look to be of the higher quality.
They had 17 virtual sports options which are games you bet on (like sports betting) except that the games are virtual and completely made up. It’s basically the straight gambling format of sports betting in a lot shorter format. The quality of these games mixed between the ok and good levels.
The Sports Interaction Casino also had a live casino area where you can play your favorite casino games with real live dealers via video streams. The action all takes place on a real table, but your bets are all made virtually from the comfort of your own home.
Games offered included Blackjack, Baccarat, Roulette, and Casino Hold Em. They also had a new feature called Blackjack Party that involved blackjack, a DJ, and a party host. Sounds crazy, but definitely something that you might want to take a peek at. They also had immersive roulette which is regular roulette except they have an insanely close-up camera following the bounce of each ball. It’s also important to note that the live casino is completely available on your mobile devices for gambling on the go.
Sports Interaction also had a fully functional poker platform that is part of the iPoker network. As this is one of the top five largest networks in the world, you can imagine that the volume is great and the tournament action and guarantees are high. Reports and customer reactions are mostly all positive with the poker platform, and we couldn’t find any real negatives. Most of this has to do with the success of the iPoker network, and not much to do with Sports Interactions input, from which we hear is not much.
Regardless, this is a positive to see on the site and just another checkmark in the column of why this is a great site.
Deposit and Withdrawal Options
Finding the deposit and withdrawal options was a bit of a challenge but nothing to be alarmed about. It looks like they don’t put up a master chart with all of the information but only show you what is available to your area once you log in and create an account. From some scouring around, we were able to find the following list of available options and it looked like the minimum for most methods was $20. There were no fees noted associated with any of the deposit methods.
Great to see a lot of these options, but it’s hard to know which will be available in your area as that information is only shared when you create and log into an account from that area.
The withdrawal options were just as challenging to find as the deposit options. They mentioned a complete list in the rules section of the site, but that wasn’t very helpful or laid out well. Here’s what we were able to figure out from some digging.
First withdrawal regardless of the method chosen is free every month.
The site did list a few stipulations with each of these methods that we will note here for you. It looks like additional withdrawals will carry a fee, but it is an extremely nominal fee and looks like they are just looking to cover some of their costs.
- All Wire Transfer or Instant Banking withdrawals returned citing invalid or incomplete banking details will be subject to the fees charged to Sports Interaction by our Provider.
- Stop Payment of checks issued carry a fee of CAD $35.
- We allow one free Wire Transfer withdrawal per calendar month. Any subsequent Wire Transfer withdrawal in the same month will incur a fee of CAD $7.
- Customers receive one free Instadebit withdrawal per month. Any subsequent Instadebit withdrawal in the same month will incur a processing fee of CAD $2. To be eligible to use Instadebit as a withdrawal option you must first make a deposit using Instadebit.
- Customers receive one free Instant Echecks withdrawal per month. Any subsequent Instant Echecks withdrawal in the same month will incur a processing fee of CAD $2. To be eligible to use Instant Echecks as a withdrawal option you must first make a deposit using Instant Echecks.
- There is one free Instant Banking withdrawal per calendar month, for all other withdrawals; there is a CAD $3 fee.
- There is one free EcoCard withdrawal per calendar month, for any subsequent EcoCard withdrawals in the same month, a fee of 3% of the withdrawal amount will be charged to your account.
Bonuses and Promotions
We spent a considerable amount of time navigating through the site to try and find a promotions page. Most sites have this plastered everywhere, but it appeared to be successfully hidden or non-existent while we were looking. We did find some promotions in regards to poker, but those looked to be through the network.
If the site doesn’t have any promotions at all, that’s definitely a huge negative. We actually found a link on the sitemap that should take us to a promotions page, but we get a 404 error that the page does not exist. We’re wondering if this is an error and they accidentally deleted it or they decided they were too cool for promotions.
We’ll look into this and update you here when we hear more. What we recommend in the meantime is that if you are deciding to play at the site, you reach out to customer support before depositing and ask them what they can currently offer you. That way you can ensure that you are getting the best possible offer available
The customer service section of Sports Interaction has some ups and some downs. First, they have a really nicely laid out FAQ area that also has a search function to find what you are looking for. We tested a few things, and they have definitely put some work into flushing this area out. Most everything we tried had an answer that actually satisfied our request.
If you can’t find the answer in the FAQ, you have two options. You can use one of the posted telephone numbers to call, though the hours of service were not listed. We’ll go ahead and assume that they are 24/7.
- Toll Free +1 888 922 5575
- International +1 450 635 5575
Your other option is to submit a request via a contact form. The form says at the bottom that their goal is to respond within four hours, but it can take up to 24 hours sometimes.
What we didn’t like is that there seemed to be no live chat function which is our favorite way of getting help. The phone option is great, but sometimes you just don’t feel like talking to a real human but want to get your question answered. We did like to see the four-hour turnaround time on the contact form, but we would have also liked to see email options. While they are effectively the same thing, sometimes personal preference likes to craft an email and not have to fit it into the message box. Personally, we like to send emails instead of using contact forms and couldn’t give you a really good reason why.
This review was made by: TheSportsGeek.com Rating: 4 out of 5