BetOnline FAQ

If you’re looking for answers to any questions pertaining to the BetOnline.ag online sportsbook, you have come to the right place! This is the perfect place to find some quick answers to troubleshoot your way through an issue or allow you to save time on an email or a phone call.

URL: BetOnline.ag
Year Established: 2004
License: Panama Gaming Authority
Review Rating: 4.9 stars
Welcome Bonus: 50% up to $1000
Betting Limits: Varies
Phone Number: 1-888-426-3661
Email: cssupport@betonline.ag
Restricted States: N/A
Monthly Visitors: Approx 2,281,666
Traffic Sources: 95.57% US Traffic
Top Competitors: Bovada, BetNow, MyBookie, BetUS

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In order to simplify your search, our FAQ is divided into specific categories based on subject. Feel free to use the links below to skip ahead to the question you are looking for. Now that is some easy navigation!
You will find that many of the questions are those that are commonly posted by readers and bettors in online chat rooms and forums.

If you have more questions aside from what you find in the post below, be sure to check out our contact form at the end of the FAQ. Feel free to submit a question or two and we will get back promptly with an answer. If your question is not included in this post, we will be sure to add it to future updates on this page.

General Questions About BetOnline.ag

BetOnline Logo
This section focuses on questions that are related to the legitimacy and reputability of BetOnline.ag as well as its legality and ownership.


Absolutely! BetOnline is a fully licensed online sportsbook. Their licensure is through the Panama Gaming Authority, a legitimate gambling authority located in the reputable jurisdiction of Panama City, Panama. This is the entity that also regulates BetOnline.ag.

The reason is because .ag is the country code top-level domain on the Internet for Antigua and Barbuda and entities connected with these countries.

BetOnline.ag is based offshore in Panama City, Panama. This is the location from which it is regulated from and licensed by.

There are a number of restricted countries on BetOnline’s list, including Afghanistan, Australia, Central African Republic, Congo, Cote d’Ivoire, Cuba, Democratic Republic of Congo, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Liberia, Libyan Arab Jamahiriya, Mali, Malta, Myanmar (Burma), North Korea (Republic of), Panama, Sierra Leone, Slovenia, Somalia, Sudan, Syrian Arab Republic, Yemen, and Zimbabwe.

Free plays can be wagered online but only through the BetOnline.ag website or the BetOnline mobile site. They cannot be made from the call center. Free play winnings will get added to your account balance.

Keep in mind that free plays are subject to terms and conditions and rollover requirements.

The owner of BetOnline.ag is Commission.bz who also owns and operates SportsBetting.ag. Both of these sports betting sites are some of the oldest and most respected brands on the market. Commission.bz also owns and operates Wild Casino.

No. There are several countries where sports betting with BetOnline.ag is restricted. These countries include Afghanistan, Australia, Central African Republic, Congo, Cote d’Ivoire, Cuba, Democratic Republic of Congo, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Liberia, Libyan Arab Jamahiriya, Mali, Malta, Myanmar (Burma), North Korea (Republic of), Panama, Sierra Leone, Slovenia, Somalia, Sudan, Syrian Arab Republic, Yemen, and Zimbabwe.

Yes. This site is one of the oldest and most respected brands in the sports betting world! This site is fully licensed by a legitimate gambling authority, the Panama Gaming Authority in the reputable jurisdiction of Panama City, Panama. The site is open to US players. They use safety software to guard customers’ personal and financial information against online threats and employ safety protocols when vetting new accounts. These include Know Your Customer (KYC) and Personal Identifiable Information (PII).

It is quite simple. Head over to BetOnline.ag and click on “Join Now.” Enter all your information, username, password, and email address. Once your account is set up, you will receive a confirmation email. Once this happens, log into BetOnline.ag and you are all set! The process is easy and takes no more than five minutes!

BetOnline is available 24 hours a day and seven days a week. Feel free to contact them by phone at 1-888-426-3661 or by email at cssupport@betonline.ag!

Yes, they do. You can find this at the top of the home page along with the main navigation links. Bettors will find a nice assortment of table games, slots, video poker, specialty games, and a live casino.

This is a process that needs to be handled with a customer service representative. Call BetOnline.ag at 1-888-426-3661 or send an email at cssupport@betonline.ag, and they will be able to assist you in closing out your BetOnline account.

No, there are places all over the world that can use BetOnline.ag. The only restricted places around the world are Afghanistan, Australia, Central African Republic, Congo, Cote d’Ivoire, Cuba, Democratic Republic of Congo, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Liberia, Libyan Arab Jamahiriya, Mali, Malta, Myanmar (Burma), North Korea (Republic of), Panama, Sierra Leone, Slovenia, Somalia, Sudan, Syrian Arab Republic, Yemen, and Zimbabwe.

BetOnline Sportsbook FAQ

BetOnline Sportsbook Banner - Sports - Athletes


Head over to BetOnline.ag and go into the Sports section. This is where you will find the multiple odds and betting lines available. Everything will be divided along the lines of each sport and then subdivided into leagues and events. Find the odds or betting lines you want to take a chance on and add them to your bet slip off to the side of the screen. Before submitting the bet, be sure to add on any applicable bonuses or promotions.

These can be used on straight bets in BetOnline’s sportsbook. The free play can only be used on spreads and totals when you are betting on basketball, football, and soccer. When you are dealing with baseball and hockey, free play can only be used on moneylines and totals.

This is one of the oldest and most respected brands in the sports betting world and there is a lot of positive feedback from users. If we are using a scale of five stars, this site usually never gets below four stars, but there are some reviews from users that give BetOnline.ag the full five-star rating! On average, this site generates around 4.5 stars out of 5.

Bettors who visit BetOnline can choose from a large variety of sports betting opportunities! They are all listed under Sports on the homepage and will appear in a tab off to the left side of the screen. Under “Main Sports,” bettors will find baseball, basketball, football, golf, hockey, horse racing, martial arts, politics, soccer, and tennis.

Under “Other Sports,” you will see Aussie Rules, auto racing, boxing, cricket, cycling, darts, entertainment, financials, handball, lottery, rugby league, rugby union, snooker, and table tennis.

It is certainly one of the most trusted and respected players in the market with over 15 years of experience and a loyal customer base. Some excellent things that BetOnline has going in their favor include its status as one of the largest sportsbooks online, a large variety of odds and betting lines to satisfy even the most ravenous and competitive of sports bettors.

They also have some of the largest wagering limits for Americans, typically post odds earlier than their competitors, and are lauded for their betting software and attractive user interface.

American sports betting laws are designed to prevent Americans from illegally operating their own casinos or sportsbooks. Nobody has ever been charged with a crime for betting on sports over the internet at sites that operate offshore. BetOnline operates out of Panama, which means you can bet on sports for real money from the US without running afoul of the law.

BetOnline has a well-earned reputation for being one of the most comprehensive online sportsbooks in the industry. The sites accepts bets on a wide variety of sports happening all over the world, and there is no shortage of ways to wager on those games. Point spreads, moneylines, and over/unders are the most common types of sports bets you can place at BetOnline, but you can also find prop bets, futures bets, in-game lines, and even player-specific props!

Visit BetOnline Sportsbook

BetOnline Casino FAQ

BetOnline Casino Banner - Slots Games - Casino Games


BetOnline.ag has a poker experience that is praised by many! They are currently vying for the biggest poker traffic in the market. There are plenty of cash games that begin as little as $0.01 to $0.02 or even $5 to $10. There are also a large variety of poker bonuses including the 100% up to $1,000 offer!

Featured games include Seven-Card Stud, 32-Card Draw, Boost Poker, Six Plus Hold ’Em, and Americana. The player pool can reach heights of 1,000 or more players an hour.

Poker may be the most common offering at the BetOnline casino, but it's far from the only option. BetOnline's casino includes a variety of different versions of blackjack, roulette, craps, keno, and an impressive multitude of virtual slot machines. Video poker and several specialty games will also keep you occupied during your time at the BetOnline casino.

The online casino experience differs from the in-person version in a number of ways, but the best way to replicate the in-person casino experience is by playing live dealer games online. BetOnline offers several different live dealer games you can play from your computer or mobile device. As long as your internet connection is strong enough, you can watch the action unfold right in front of you as if you were in a real casino! Everything you're watching is happening in real-time, too. Live dealer games are the best way to replicate the experience without actually setting foot in a land-based casino.

The online casino industry is highly competitive, and sites that don't earn a good reputation simply won't last very long. BetOnline has been in the game since 2001. Not every site has that kind of staying power, and much of BetOnline's success can be attributed to their reputation for safety and security. BetOnline takes a number of measures to keep your personal information from getting into the wrong hands, which is why you can be confident that you will enjoy the safest online casino experience imaginable!

Visit BetOnline Casino

Questions About BetOnline Bonuses


Go to BetOnline.ag and head over to the “Promos” section. Here you will find all available bonus codes including bonuses for deposits, sports, the online casino, poker, horses, esports, contest, and the Refer a Friend promotion.

Use attribute "a" for answer.

There are two major ways to do this. The first is placing bets on sports or the horses and playing real money games at the casino. When bettors win their sports bets or win playing casino games, they will win real money! That is the primary way to do this, but you can also bulk up your bankroll a bit more using sports betting and casino bonuses that are offered at BetOnline.ag.

While we highly recommend taking advantage of any and every bonus offer you come across at BetOnline, there is nothing that says you have to claim your bonuses. You have the right to refuse bonus offers if you so choose. Keep in mind that you can no longer claim a bonus after it has been refused, though, and there is no downside to grabbing as many incentives as you can.

Common Questions About BetOnline Deposits and Withdrawals


Absolutely! BetOnline.ag utilizes safety software that guards customers’ financial information and has no history of misusing or mishandling this information. BetOnline is one of the oldest and most respected sports betting sites on the market with a good track record of treating their customers well.

There are a variety of ways to deposit money on BetOnline.

  • You can use four credit cards, including Discover, Mastercard, Visa, and American Express with minimums and maximums of $50 and $5,000, respectively.
  • Cryptocurrencies that can be used at BetOnline.ag are Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Ripple, Stellar, and USD Coin. Their depositing ranges are $20 to $100,000 with the exception of Bitcoin where the ranges are $20 and $500,000.
  • Person to Person depositing has ranges of $100 to $600. Money orders can be used with depositing ranges of $300 to $9,000.
  • A bank wire transfer can be used for depositing and includes ranges of $1,000 to no maximum amount. A cashier’s check has ranges of $1,500 to $25,000.

This depends on the payout method you end up using. With cryptocurrencies, you can expect to see your payouts within 48 hours. Person to Person will take up to five business days. A bank wire transfer can take from three to five days to appear in your account and a check by courier is expected to arrive in seven business days.

You can withdraw using cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Stellar, and USD Coin. Ethereum and USD Coin will have minimum and maximum ranges of $300 and $100,000, respectively. The other five will feature ranges of $20 and $100,000.

Person to Person is another way to withdraw with limits of $50 on the low end and $400 on the high end. Bank wire transfers have limits of $100 and $25,000 while a check by courier will range from $100 to $2,500.

You can do payouts using cryptocurrencies, including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Stellar, and USD Coin. Ethereum and USD Coin will have minimum and maximum ranges of $300 and $100,000, respectively. The other five will feature ranges of $20 and $100,000.

Person to Person is another way to withdraw with limits of $50 on the low end and $400 on the high end. Bank wire transfers have limits of $100 and $25,000 while a check by courier will range from $100 to $2,500. Here are the rules for payouts.

All payout requests are reviewed over the course of 24 hours before the time of processing begins. All payout requested is processed Mondays through Fridays between 9 AM to 1 PM EST, excluding holidays. No third-party payouts are permitted, and there is a two-payout transaction per week limit. Maximums and minimums for each payout option are subject to change without notice.

Absolutely! BetOnline.ag is a big Bitcoin sports betting site! In addition to Bitcoin, there are six other cryptocurrencies that can be used, such as Bitcoin Cash, Ripple, Ethereum, Stellar, Litecoin, and USD Coin.

While BetOnline offers a very user-friendly experience, you may still run into a snag or two along the way. That's why BetOnline employs a team of experienced professionals on hand 24/7 and ready to help you with whatever questions, concerns, problems, or complaints you may have! BetOnline is among the very best online betting sites in the industry when it comes to attentive customer service, and they are readily available to assist you via email or phone at every turn when it comes to your casino banking needs.

Ask Additional Questions About BetOnline.ag

If you have read this far and did not see the question you were looking for, no worries!

Check out the contact form below and send us some of your questions and we will get back to you with the answers via email. If your question or questions were not on this FAQ page, we will be sure to add them to the list when we make updates on this page in the future.

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