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Planet 7 Casino Official Ratings

Let’s take a closer look at how we rated this gambling site while conducting our official Planet 7 Casino review for 2024. We evaluate six areas of criteria in order to come up with our final overall score.

User Interface: 1/5

Wow, this is a boring and dated-looking user interface. Everything is displayed on a black backdrop with a red menu bar at the top. And that is it. In this Planet 7 Casino review, we also found that the user interface is complicated to navigate as many of the menus are triggered by clicking on a single MENU button at the top of the home page. The handling comes across as clunky and a bit rough as you transition from one page to another.

The whole experience is the definition of blasé. There is nothing about the appearance of this site that is memorable in any way, to be bluntly honest.

Casino Games: 2/5

The game variety is not all that exciting at Planet 7 Casino. It is a decent place to go for playing slots and video poker, but it is otherwise extremely underwhelming. There is an extremely small number of table games and there are no live dealer games whatsoever. On the positive side of things, we found that all games are supplied by RealTime Gaming, a solid, reputable game software company that puts out content with exciting and engaging graphics. Another bright spot was that all games can be played for real money or in free-play mode.

Real Money Bonuses: 3/5

We found a good variety of real money promotions and bonus codes at Planet 7 Casino that are great for helping players to grow their online bankroll. We found everything from welcome bonuses to daily deposit matches and a ton of free spins offers. We felt that this site offers its customers a lot of good resources for developing their bankroll as they enjoy the site’s real money casino games.

Banking Options: 1/5

We were not impressed overall with banking at Planet 7 Casino. There are not a ton of options for either making deposits or collecting payouts. It also rubs us the wrong way with the hoops that the site expects its customers to jump through to collect their payouts. And, of course, there is the main reason this site is blacklisted and that is because the site has a terrible history of paying their players late or not at all! Overall, the banking at this site was a big cluster.

Games Bonus Banking Banner

Mobile Experience: 4/5

The mobile experience at Planet 7 Casino is pretty much what you would expect for the rating it got. The online casino can be used with instant play or by downloading the game software directly to your smartphone or mobile device. Planet 7 Casino works well on all mobile devices including iOS and Android. Our experience was that the site handled the same on mobile as it did on the big screens of a Mac or Windows desktop PC.

Service and Support: 2.5/5

We feel conflicted when it comes to this category. There are two ways to get in touch with Planet 7 Casino any time of the day or night via phone or live chat. We appreciate how accessible customer service associates are here, but it bothers us that customer service at this site needs to cover for Planet 7 Casino’s poor reputation, namely their poor payout practices.

Although the methods for contacting support are excellent, we feel that the score for this category is brought down by the fact that support staff is handling problems and issues that are a result of a poor and broken system.

Overall Score: 2.3/5

As we mentioned earlier, we would never recommend that anyone use Planet 7 Casino because it is a blacklisted online casino. But after closer examination, we are not even sure we would recommend the site based on its final score after an honest and transparent review of Planet 7.

Overall, the site is weak in nearly all areas. It has a terrible interface, a slim casino game selection, horrid banking options for deposits and payouts, and what we feel is compromised customer service. One of the saving graces of the site is its selection of bonuses and the mobile experience.

Planet 7 Casino Games

Planet 7 Casino is not all that great in terms of gaming selection. The strongest part of their games is their slot selection by far, but other than that there really is not a whole lot here to speak about. There are no live dealer games as far as we can tell.

For the most part, this site is not well equipped for those looking for an all-out online gambling experience. Those who enjoy just playing slots might be satisfied here, but Planet 7 Casino definitely does not rank amongst the better names in the online casino world.

Slot Machines

This is the best part of the online casino’s game section. There are 114 slot games to choose from here and there are a ton of exciting titles all supplied by RealTime Gaming! Players can choose between playing for real money and enjoying these slot machines in free-play mode. There are also a handful of awesome jackpot slots available as well!

Here is a complete rundown of all available slot titles at this online casino:

  • 5 Wishes
  • 777
  • Achilles
  • Achilles Deluxe
  • Aladdin’s Wishes
  • Ancient Gods
  • Asgard
  • Asgard Deluxe
  • Bubble Bubble
  • Bubble Bubble 2
  • Bubble Bubble 3
  • Caesar’s Empire
  • Cai Hong
  • Cash Bandits
  • Cash Bandits 2
  • Cash Bandits 3
  • Cleopatra’s Gold
  • Count Spectacular
  • Coyote Cash
  • Crystal Waters
  • Cubee
  • Diamond Fiesta
  • Dr. Winmore
  • Dragon Orb
  • Eagle Shadow Fist
  • Empress Wu
  • Enchanted Garden
  • Enchanted Garden II
  • Epic Holiday Party
  • Eternal Love
  • Fantasy Mission Force
  • Fire Dragon
  • Football Fortunes
  • Football Frenzy
  • Frog Fortunes
  • Fu Chi
  • Fucanglong
  • Gemtopia
  • Ghost Ship
  • God of Wealth
  • Gods of Nature
  • Goldbeard
  • Halloween Treasures
  • High Fashion

Table Games

There is not too much to find here or to discuss. There are only four table games available at Planet 7 Casino and this really drags down their overall score for gaming content. Blackjack and poker are your only choices when visiting Planet 7, a subpar table game selection.

  • Suit ‘Em Up Blackjack
  • Blackjack + Perfect Pairs
  • Blackjack
  • Tri Card Poker

Video Poker

The video poker section is not too bad, to be fair. There are several varieties here to keep players busy and satisfied, all of which can be enjoyed in free-play mode or for real money.

  • Jacks or Better
  • Joker Poker
  • Double Jackpot Poker
  • Loose Deuces
  • Sevens Wild
  • Bonus Deuces Wild
  • Deuces Wild
  • Aces and Eights
  • All American Poker
  • Bonus Poker
  • Bonus Poker Deluxe
  • Double Bonus Poker
  • Double Double Bonus Poker
  • Double Double Jackpot Poker

Specialty Games

This is a fairly standard specialty games section if we are being honest. This is actually the same lineup of games we find at the specialty sections of most online casinos we have reviewed in the past. It is definitely par for the course.

  • Fish Catch
  • Banana Jones
  • European Roulette
  • Keno

Real Money Bonuses

There are quite a few bonus codes to be found at Planet 7 Casino. Compared to what we saw with the game selection at this site, we feel that the bonus section rates a bit better. There are a number of quality deals we found at this site that can aid customers as they are growing and developing their online bankrolls. There is quite a bit here to work with!

$25 in Free ChipsThis is a no-deposit bonus that customers get when they use bonus code MY25FREE upon creating a new account at Planet 7 Casino. New players get $25 in free chips as a way to start off their time at Planet 7.
200% Welcome BonusThis is the welcome bonus for new players at Planet 7. This one can be redeemed using bonus code WELCOME200 and allows players to get a 200% match on their first deposit as a welcome to the site.
275% Bonus + 40 Spins on AsgardUse bonus code VALHALLA when you deposit $30 or more and get a 275% match bonus on the Asgard slot as well as 40 free spins!
250% Match BonusThis is a promotion that can be redeemed daily with bonus code 250MORE. Players can get a 250% match bonus for all deposits made at Planet 7 Casino.
175% All Games BonusAs the name suggests, you can get a 175% match bonus for all games played at Planet 7 Casino. There are no limits to how much you can cashout and there are no rollover requirements to worry over. There is also no maximum bonus amount either. Use bonus code THEWORKS175 to take advantage of this offer.
450% Slots BonusUse bonus code SLOTSCRAZY450 and make a deposit of $50 or more to get a match bonus of 450% for all slot games found at Planet 7 Casino. Look for a rollover requirement of 30X and a 10X cashout requirement.
325% Match BonusNot only do players get a 325% match bonus with a deposit of $30 or more, but they also get 50 free spins on Cash Bandits 2 as well! There is no max cashout limit and a rollover requirement of 5X. Use bonus code TRYAGAIN to redeem this offer.
350% VIP BonusThis bonus is for those who make a deposit of $75 or more and use the bonus code SHADOW350. The 350% VIP bonus comes with a 350% match and 50 free spins on the Eagle Shadow Fist slot. Look for a 5X rollover requirement as well as zero max cashout limits.
330% VIP BonusEarn a 330% match bonus as well as 50 free spins on the Asgard slot machine. All you need to do is make a deposit of $75 or more and use the bonus code VIPFAVORITE. There is a rollover requirement of 5X and there is no maximum cashout limit.
Deposit with Bonus Code PLANET300This bonus is for VIPs only and can be redeemed using bonus code 250MORE and making a deposit of $75 or more. This 300% VIP bonus is good for all slots and keno games found at Planet 7 Casino and comes with a 15X rollover requirement as well as 10X maximum cashout limit.

Banking Options

As we reviewed Planet 7 Casino, we kept finding things that turned us off and banking options were no exception! The two giant, glaring problems when it comes to banking at this site are a scant number of methods for both deposits and payouts and the extremely long wait times for withdrawing winnings. It is no wonder there are so many customer complaints concerning payouts!

Deposit Methods

There are only four ways to fund your account at this online casino which makes the experience limiting. There might be more people using Planet 7 Casino if there were more flexible ways to make deposits. We did enjoy the low depositing limit of $30, but were a bit turned off by all the limits imposed on the deposit ceiling.

DepositsDepositing Limits
Visa LogoVisa$30- $250 per transaction or $1,000 per day
Mastercard LogoMastercard$30- $250 per transaction or $1,000 per day
Bitcoin LogoBitcoin$30 minimum
Neteller LogoNeteller$30-$5,000 per transaction/per day

Payout Methods

Here is where banking at the site takes a turn for the worst. There are only three ways to collect payouts and they all take anywhere from 12 to 14 business days to drop in your account! The site itself takes 5-7 days to just approve the payout and then takes another week in order to deliver it to the customer.

And sometimes it takes even longer! This is where there have been many complaints lodged against the site for delaying the payout process or short-paying customers when the time comes. This is the primary reason the site is blacklisted. It is like pulling teeth getting this site to payout customers in a reasonable amount of time or in the correct amount!

Check PaymentChecks$100$2,500/week12-14 business days

PayoutsMin PayoutMax PayoutPayout Time
Bitcoin LogoBitcoin$100$2,500/week12-14 business days
Bank Wire LogoBank Wire$100$2,500/week12-14 business days

Mobile Experience

The mobile experience at Planet 7 Casino was actually quite normal compared to the subpar performance of many other areas of the site. We found in reviewing Planet 7 Casino that the site works well on various mobile devices and features similar handling, navigation, and graphics that would be found if you were using the site on a desktop PC. Nearly all mobile devices can be used in order to play real money games at Planet 7 Casino including iOS and Android.

This online casino allows players to connect to the site with their mobile device using their web browser and a reliable internet connection (instant play) or by downloading the casino game software directly to their mobile device.

What to Expect with Instant Play

  • Use your web browser and a reliable internet connection to access the site.
  • Games can be played right away. There is no download required.
  • No downloading will save you storage space and memory on your device.
  • You will be reliant on an internet connection to play on mobile.
  • Accessing Planet 7 Casino directly allows you to experience any changes made at the site.
  • The quality of the games will not be as good as those found with software downloads.

What to Expect with Software Downloads

  • Download the software directly from Planet 7 Casino. This will take up some time.
  • Downloading the software will take up memory on your mobile device.
  • You will not be reliant on an internet connection to play on mobile. If you have no service, you will still be able to play your favorite real money casino games.
  • The graphics and handling will be much better versus instant play.
  • You will need to re-download the software if there are any changes made at Planet 7 Casino.

Service and Support

While there are a number of great ways to contact this site around the clock, we cannot help but feel suspicious of customer service associates employed at this site who basically must smooth over issues and problems caused by this site’s terrible policies surrounding payouts. While they rate well for their contact methods, we cannot rate their actual associates too highly. This was, by far, the most difficult set of criteria to rate due to our mixed feelings on this matter!

Here are each of the ways you can contact Planet 7 Casino to “resolve” any problems or issues you may be having.

Customer Service Options
Phone NumberYou can contact Planet 7 Casino any time of the day or night by calling the toll-free number +1-844-334-7082. This is one of the best and fastest ways to get in touch with a helpful customer service associate.
Live ChatLive chat is another of the 24/7 customer service channels available at Planet 7 Casino. This puts you in face-to-face interaction with a customer service member who can address your problems or concerns in no time at all.
EmailEmails can be sent to help@planet7casino.com and will be responded to within 24 hours by a helpful associate.

Planet 7 Casino FAQs

Planet 7 Casino is fully licensed by the Costa Rica Gaming Commission which resides in a reputable jurisdiction. It is also completely legal for use by customers in the US. However, despite the fact they are fully licensed, they are a blacklisted online casino, and this mainly stems from their atrocious payout policies that have caused many customers to complain. On paper, this is a legit gambling site, but in another sense it is not!

This is not a safe site to use for playing real money casino games. We do not recommend using Planet 7 Casino mainly because they are known for taking long periods of time to payout their customers, well beyond the timeframes they promise. And when they do get around to getting a payout to the customer, they will often not even payout the correct amount! This is what you can expect from a blacklisted site.

Yes, this review of Planet 7 Casino was completely honest and transparent. We did not leave out any of the bad or ugly details, but we did not withhold any praise for the things the site does well either! At the end of the day, this is a blacklisted gambling site and we do not recommend that anybody uses it, but there still are a few things we found here that were worth mentioning in a positive light like their mobile experience and their bonus code opportunities.

The decision to use Planet 7 Casino is ultimately left to you, the reader. We can suggest that you avoid this online casino, but we cannot stop you from using the site if it is one that interests you. If you legitimately want to use the site and learn more about what it has to offer, we will still present you with an honest, objective, and transparent review to give you a sense of what you can find at this site.

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About the Author
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Kyle Eve
Sports/Casino Writer
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Kyle Eve is a seasoned pro of The Sports Geek. Since joining the team in 2012, Kyle, has covered some of the biggest sporting events in the world. From the Super Bowl and World Series to March Madness, the NBA Finals, Kentucky Derby, and many more, Kyle has provided reliable analysis for millions of readers. After dedicating himself to hockey and football in high school, Kyle placed his first sports bet on his 18th birthday. Since then, he has spent his entire adult life devoting himself to becoming the best sports bettor and casino gambler possible. Kyle is from Windsor, ON, Canada