FAQ LogoFounded in 2013 by Lyndon Limited, is a top-rated real money online casino where you can enjoy a wide variety of great gaming, including plenty of great slot titles! If you have any questions regarding this online casino and need some answers, you’re in the right place.

Welcome to the official FAQ, an ideal place to avoid an annoying phone call or drafting an email to customer service.

Here, you’ll get some quick, fast answers about this awesome real money casino. We cover it all from banking methods and online casino game variety to top-rated customer service and real money bonuses that will knock your socks off!

Year Established: 2013
License: Costa Rica
Review Rating: 4.5/5
Welcome Bonus: 200% match up to $1,000
Betting Limits: $20 – $5,000
Phone Number: 855-446-3770
Email: Email contact form at
Restricted States: Maryland and New Jersey
Monthly Visitors: 74,000 per month
Traffic Sources: 95.3% US Traffic
Top Competitors: Bovada, BetOnline, MyBookie, BetUS, BetNow

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This comprehensive FAQ on is separated into various sections based on factors like bonuses and promotions, customer service, game variety, general concerns, and banking methods. Use the links below to navigate quicker and springboard to the question you need without needless scrolling.

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It’s our goal to make this page as accurate and helpful as possible for our readers. We will answer any questions you send us, and you can play a role in helping us to make this post much better for future readers! Thank you for your feedback and questions! General Questions

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These are questions that deal with company policies and their reputation in the market as well as licensure, legitimacy, and ownership. is a real money online casino that is fully licensed by the legitimate Government of Costa Rica and is based in the reputable jurisdiction of Costa Rica. The owner is Lynton Limited which is a reputable company based in the UK that owns many other real money online casinos. has been in business since 2013 and has proven over the years to be a legitimate player in the market. is legal for use by US with the exceptions of Maryland and New Jersey. There is no need to worry of the legality of playing casino games at for real money. There are no instances, past or present, of an individual that’s been in legal hot water for using a site like this. There are no concrete laws concerning the matter, leaving it as a gray area. Authorities have no real jurisdiction when it comes to what individuals do from the privacy of their mobile devices or desktop computers.

You can trust as your go-to real money online casino of choice! They have been in the market since 2013, proving through their longevity that they are reputable and honest with their business dealings. It is fully licensed by the Government of Costa Rica and falls within the laws of that legitimate jurisdiction. The owners are the reputable, UK based company Lynton Limited. They own many other real money online casinos out on the market.

Customers who visit can be rest assured that they are safe and secure on the site. uses safety software to protect any and all financial and personal information provided by customer, new and returning alike. The site uses safety protocols as well for new customer sign ups including Know Your Customer (KYC) and Personal Identifiable Information (PII).

Though is owned and operated by the UK-based Lynton Limited, the company is based offshore in Costa Rica. They are able to serve customers in the US and other countries around the world but are held to the laws of the Costa Rican government for their business operations.

Lynton Limited is the company that owns and operates both and

Head over to and click on the 'Join' button at the top of the home page. You will be prompted to create a username and password as well as provide some needed personal information like your name, date of birth, and ZIP code. Once all the fields have been filled out completely and correctly, read the terms of service, agree to the terms, and hit the big, red 'Register' button to send your information through. Once this is complete, you will receive confirmation of your new account via email. Sign into your new account and let the fun begin!

We typed this question into online search engines and have not found any information on this so far! From what we see, is among one of the more reputable and trusted online casinos in the market and the likelihood of them being blacklisted seems highly unlikely.

There will always be complaints, no matter how good the site treats its customers. There are complaints against the site, many of which have been resolved or made good. Sometimes, customers do not take the time to understand rollover requirements for games or the terms and conditions for bonuses and will immediately jump to the conclusion the site 'must be a scam' or that they were 'ripped off.' We can’t tell you how many times we’ve done further investigations into comments and feedback like this and found that exact scenario to be the case!

There are three primary ways to contact Their phone number is 1-855-446-3770 toll-free. Their email does not require an address. There is a standard contact form at the site where you can create a draft direct messages to the site. There’s also the live chat feature which allows customers the chance to speak with a customer service representative directly. is fully licensed by the Government of Costa Rica, though owned by Lynton Limited in the UK. They can serve customers in the US and around the world but receive their licensure from Costa Rica and are bound to the laws of that land for their business operations.

Be sure to check all the laws of the jurisdiction in which you reside to know for sure. Real money winnings earned at online casinos like fall under taxable income. It’s your responsibility to check your jurisdiction’s laws and to keep track of all your winnings to be prepared come tax season.

Yes, there are quite a few countries where players are restricted from using They are Afghanistan, Aland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Asia/Pacific Region, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Saint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic of the, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Europe, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic of, Iraq, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Republic of Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Other Country, Pakistan, Palau, Palestinian Territory, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, United Republic of, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Wallis and Futuna, Western Sahara, Yemen, Zambia, and Zimbabwe. Banking Questions

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Questions in this section have everything to do with depositing and withdrawing funds at There are a large host of banking methods awaiting new and returning players alike.

Methods for payout at include check by courier, bank wire, credit card, Bitcoin, and Rapid Transfer. Customers are limited to one cash out per methods every seven days with the exception of Bitcoin users who can request a cash out every three days!

Depositing options at are limited to credit cards and Bitcoin only. Credit cards are limited to $20 to $1,000. Bitcoin has an increased depositing maximum at $5,000. Payout options are a bit more diverse. Check by courier is limited to $50 to $2,000. Bank wires can be used with limits of $1,500 to $2,500. Credit cards are limited to $20 to $2,000. Bitcoin has the widest range by far of the other methods starting at $20 and going all the way to $2,500. Rapid transfer has limits of $100 to $300. is proud to accept PayPal as a banking method for depositing and withdrawing payouts!

Sign into your account and click the profile icon at the top of the home page. Click on “Withdraw” at the cashier window. Select your preferred withdrawal method, enter the amount you wish to withdraw, and click “Request Withdrawal.” you will receive a unique reference number. Once confirmation is complete, you will get a text with a verification code. Use this code to complete the transaction. Payout methods include check by courier, bank wires, credit cards, Bitcoin, and rapid transfer. Casino and Gaming Q and A

Slotslv Casino Games Banner has a great assortment of games including—you guessed it—a ton of slots! Any questions on these games can be found here!

There is a strong line up of casino games available at Under the 'Table Games' section, players can find classics like craps, baccarat, Caribbean Stud Poker, Tri-Card Poker, Pai Gow Poker, and European Roulette. Video poker options include Deuces Wild, Loose Deuces, Jacks or Better, Bonus Deuces Wild, and Joker Poker. Perhaps the biggest section of (I mean, come on, it is in the name of the site) are the great slot titles. These include Mister Money, Aztec’s Treasure, Golden Gorilla, Heavyweight Gold, Doo Wop Daddy-O, and Food Fight. has a demo mode, which allows players to get in some practice time with the games to gain some familiarity with the rules and how the game works or to enjoy a leisurely session without worrying about money at stake.

There are around 200 slots titles at They truly live up to their name!

There are several variations of poker that players can find at under 'Table Games.' These include Tri-Card poker, Classic Tri-Card Poker, Caribbean Stud, and Pai Gow Poker. There are also video poker options, including Bonus Deuces Wild, Double Double Bonus Poker, Jacks or Better, Jacks or Better 10 Hand, Jacks or Better 3 Hand, Joker Poker, Joker Poker 10 Hand, and Joker Poker 3 Hand.

The rollover requirements for games and real money bonuses will be different from game to game and promotion to promotion. We recommend visiting and check out the gaming and promotions sections for a full list of rollover requirement information.

Questions About Bonuses

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Do you have questions on the lucrative bonuses and special weekly offers that are extended to customers of Here are the answers you’ve been looking for!

There are only a couple of bonus codes found at They can be found under the $5,000 Welcome Bonus. The first deposit uses promo code HELLOSLOTS200, and the next eight deposits use promo code HELLOSLOTS100.

The process to claim bonuses at is simple and easy! Start by clicking on the profile icon at the top of the home page. At the menu, click on 'My Rewards.' To claim a cash bonus, select the bonus you want from the “Bonuses” tab and hit 'Claim.' The funds will be available in your account instantaneously. If you’re looking to claim a match bonus, you will have to make a deposit so that the site can match it so the money can be directed into your account.

We recommend you stay away from these kind of actions. Doing this could lead to some sort of suspension or sanction at the site as this practice is extremely unethical and dishonest.

There are two primary welcome bonuses available at for new players. The first is the $5,000 Welcome Bonus where a customers’ first deposit will result in a 200% match bonus up to $1,000 and the next eight deposits will result in a 100% match bonus up to $500. The other welcome offer is the Bitcoin Welcome Bonus where the first deposit results in a 300% match bonus up to $1,500 and the next eight deposits result in a 150% match bonus up to $750.

The loyalty program at is called the My Slots Rewards program. Players can earn rewards points for all the casino games they play at the site. These points can be redeemed for cash bonuses any time and are applicable for slots, table games, specialties, and video poker.

The Bitcoin Welcome Bonus and the $5,000 Welcome Bonus are really good promotions due to their sheer generosity for new, incoming players. For each promotion, newbies can gain rewards and real money prizes spanning their first nine deposits! However, the downside to these generous offers is that they can’t be used by returning players who have already gone past their first nine deposits.

Head over to’s promotions page and check out the Win $1K in Crypto Daily and the Bitcoin Giveaway. These are two awesome contests featured at and all applicable information and terms and conditions can be found for these offers at the site! Bonuses

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