El Royale Casino Official Ratings

We used our famous six-point criteria for rating El Royale and we came up with a final score based on averaging out the scores of each of the six categories. For a better idea of how we ultimately rated El Royale in each of these categories, find out more down below!

El Royale is a decent online casino where customers can enjoy playing their favorite casino games for real money. Some of the best features here include a modern and user-friendly interface, a great selection of bonuses, and some top-notch service and support for their customers. On the downside of things, their table game selection is limited, there are some high rollover requirements on their bonuses, and the site could do with some better and more flexible options for deposits and payouts.

All in all, the negative here are not enough to drag El Royale down too far in their score, but there are definitely some things that can be improved overall.

El Royale is a really stunning site in terms of its sleek, modern interface, its easy navigability, and its simple, but effective design overall! Everything is set on a black backdrop and is accented by images that appear in pinks and greys. There is definitely a coherent and recognizable theme at this site. And we really appreciated how easy it was to find things around this online casino. All the menus and tabs are laid out in an orderly and user-friendly fashion! Overall, kudos to whoever designed El Royale. It is memorable and extremely appealing to the eye.

The selection of games found at El Royale is great in some categories and severely lacking in others. While there are around 180 slot titles available here and a decent number of video poker options, there are no live dealer games available whatsoever and a paltry mix of table games that leave out some classics like craps and rummy. While this is not the most limiting game selection we have seen out there, it is nothing all that special either. It’s middle-of-the-road, at best.

El Royale is an online casino that delivers on some great bonuses and also does a good job of having a larger number of bonuses available. Two of the best deals that are currently available at the 240% welcome bonus with 40 free spins on Bubble Bubble 2 and the 245% welcome bonus with 40 free spins on Cash Bandits 3. Our one complaint in the bonus department at El Royale is the high rollover requirements for some of these deals with many featuring playthroughs of 35x or 40x. there are also caps placed on bonus winnings as well, bringing the score for this criteria down a bit.

While there are only a handful of ways to bank at El Royale (including a couple of credit cards, a couple of cryptos, and a couple of e-wallets), there are no fees included for any deposit or payout method at the site. Another key feature of banking here is the fact that El Royale allows customers to use Visa and Mastercard as payout methods, something that is rare out in the market. A few things that drag the score down for banking include some longer payout times compared to other gambling sites and a minimum withdrawal amount of $150 which is a tad high.

El Royale allows customers an on-the-go gaming experience by being accessible from the convenience of smartphones, tablets, and other mobile devices. Players can enjoy their favorite online casino games 24/7 and it is as easy as accessing the site with your mobile device using your web browser and a reliable internet connection! The site works well on the smaller screen of a mobile device and El Royale works well on a variety of smartphones including all iOS and Android devices.

Service and support at El Royale is still going strong after two years! Customers can reach out to the site using a toll-free phone or live chat 24/7. There are also email and instant messaging options too, although players will experience a slower wait time with these. As far as we can see online, all reviews of El Royale indicate an online casino that does a great job serving their clientele, resolving issues when they arise with the utmost professionalism.

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El Royale Casino Games Review

Overall, El Royale has a relatively decent game selection. They are middle-of-the-road to strong when it comes to their slot games and video poker options, but they do drop the ball a bit when it comes to table game varieties. They also do not have a live dealer casino at their site. But we will get more in-depth with this as we look at El Royale’s featured real money games.

All games are provided by RealTime Gaming. Nearly all content featured at El Royale can be played either for real money or in free play mode.

Online Slots

There are a ton of fun slots to choose from at El Royale! There are somewhere between 170 and 180 slots games available meaning that players should not be starved for choice. There are several that offer players the shot at a progressive jackpot as well!

El Royale Games

Here are some of the most popular slots available at El Royale, courtesy of RealTime Gaming:

  • Achilles
  • Ancient Gods
  • Asgard
  • Bubble Bubble
  • Caesar’s Empire
  • Cash Bandits 2
  • Count Spectacular
  • Coyote Cash
  • I, Zombie
  • Kung Fu Rooster
  • Lucha Libre 2
  • Mermaid Queen
  • Panda Magic
  • Panda’s Gold
  • Paydirt!
  • Popinata
  • Ritchie Valens: La Bamba
  • Scuba Fishing
  • Secret Jungle
  • Secret Symbol
  • Stardust
  • Trigger Happy
  • The Mariachi 5
  • T-Rex
  • Triple Twister
  • Three Stooges II
  • Voodoo Magic
  • Witch’s Brew
  • Wu Zetian
  • Zhanshi

Table Games 

Honestly, the table game selection at El Royale is not all that great. There are some good titles here. Do not get us wrong! But there is simply not enough variety here to keep someone satisfied who is avid about table games. We hope to see El Royale add some additional titles in the future like craps or some form of rummy.

El Royale Poker Games

  • Caribbean Draw Poker
  • Caribbean Hold ‘Em
  • Caribbean Stud Poker
  • European Roulette
  • Let ‘Em Ride
  • Tri Card Poker
  • 21 Blackjack
  • 21 Blackjack + Perfect Pairs
  • Suit ‘Em Up: 21 Blackjack

Video Poker

The video poker section seemed right up-to-par with a lot of the other online casinos we have reviewed in the past. Honestly, this is a typical lineup we find at other sites, almost down to the exact same titles. There are not too many complaints here on our part.

El Royale Online Poker Games

  • Aces and Eights
  • All American Poker
  • Bonus Deuces Wild
  • Bonus Poker
  • Bonus Poker Deluxe
  • Double Bonus Poker
  • Double Double Bonus Poker
  • Double Double Jackpot Poker
  • Double Jackpot Poker
  • Jacks or Better
  • Joker Poker
  • Loose Deuces
  • Sevens Wild
  • Deuces Wild

Specialty Games

Here is El Royale’s catch-all section for the games that do not fit into the other categories mentioned above. It feels odd to dedicate a section to these games because there are only three! Customers typically do not visit these online casinos for the specialty games so we can let the meager lineup here slide.

  • Banana Jones
  • Fish Catch
  • Keno

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El Royale Casino Bonuses and Promotions

When you create a new account at El Royale, you will have access to some terrific casino welcome bonuses that can get your bankroll lined with plenty of funds to keep you viable. Once you have been at El Royale for a while, you will find that they take care of their regulars with daily bonuses and seasonal specials. El Royale has some excellent bonuses, a terrific variety. one issue we do have, however, is the high rollover rates, upwards of 35x or 40x.

Welcome Bonuses

For these generous welcome bonuses, all minimum deposits are as follows: $10 Neosurf, $20 Bitcoin, Ethereum, and Litecoin, $25 IGC, $30 Visa and Mastercard, and $30 PayID.

Bonus Description Max Bet/Max Payout Rollover Bonus Codes
240% + 40 Free Spins
(First Deposit)
$10/ 30x deposit amount 35x TRUEROYAL
260% Welcome Bonus
(Second Deposit)
$10/ 30x deposit amount 35x TRUEROAR
225% Bonus + 20 Free Spins on Cash Bandits 2 $10/ 30x deposit amount 35x TRUECASH
Welcome Spins:
70 Spins of 5 Wishes
$10/ 30x deposit amount 35x TRUEWISH
Welcome Boost:
250% Bonus for Slots
$10/ 30x deposit amount 35x TRUECROWN

245% Bonus + 40 Free Spins on Cash Bandits 2: Full Breakdown

  • 225% Bonus + 20 Free Spins: $10 Neosurf, $20 BTC, $25 IGC, $30 CC, $30 PayID
  • 230% Bonus + 30 Free Spins: $50 Neosurf, BTC, IGC, CC, PayID
  • 245% Bonus + 40 Free Spins: $75 Neosurf, BTC, IGC, CC, PayID

Special Offers at El Royale Casino

For bonus codes ROYALHOUR and NIGHTSHOW, minimum deposits will be as follows: $10 Neosurf, $20 Bitcoin, Ethereum, and Litecoin, $25 IGC, $30 Visa and Mastercard, and $30 PayID. For bonus code DRESSCODE, all minimum deposits are $75 across all banking methods. For bonus code CHICAGO, all minimum deposits are $35 across all banking methods.

Something we really like about these daily deals for regular players are the flexibility they offer the customer. What we mean by this is that these deals are tiered allowing players to pursue the bonus amount that works best for them and their bankroll. There is some great flexibility here, especially for those who enjoy slots!

Bonus Description Max Bet/Max Payout Rollover Bonus Codes
165% Slots Bonus $10/No Max Payout 35x ROYALHOUR
Up to 165% Slots Bonus (+20% Extra) $10/No Max Payout 35x NIGHTSHOW
125% Bonus for Slots and Cards $10/No Max Payout 40x DRESSCODE
Spins Party: 100 Spins on Gemtopia $10/No Max Payout 20x CHICAGO

165% Slots Bonus: Full Breakdown

  • 140% Slots Bonus: $10 via Neosurf, $20 via BTC, $25 via IGC, $30 via CC, $30 via PayID
  • 165% Slots Bonus: $75 via Neosurf, $20 via BTC, $25 via IGC, $30 via CC, $30 via PayID

Up to 165% Slots Bonus: Full Breakdown

  • 115% Slots Bonus: $10 Neosurf, $20 BTC, $25 IGC, $30 CC, $30 PayID
  • 135% Slots Bonus: $50 Neosurf, BTC, IGC, CC, PayID
  • 165% Slots Bonus: $125 Neosurf, BTC, IGC, CC, PayID

Spins Party: 100 Spins on Gemtopia: Full Breakdown

  • 70 Spins on Gemtopia: $35 via Neosurf, BTC, IGC, CC, PayID
  • 100 Spins on Gemtopia: $70 via Neosurf, BTC, IGC, CC, PayID

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Real Money Banking Options at El Royale

The banking at El Royale is somewhat lackluster, but there are some good sides to this area of the site as well. The actual variety could be improved. There are only a couple credit cards that can be used, a couple of e-wallets, and three cryptos. We have seen much better options at other sites we have reviewed.

El Royale Deposit Methods

All deposits can be made within 15 minutes or less with most being instantaneous. There are some great depositing ranges, and we were glad to see no ceiling on cryptos.

Depositing Method Processing Time Limits
Mastercard and Visa Instant Min $30 – Max $1,000
Bitcoin, Ethereum and Litecoin Up to 15 minutes Min $20 – Unlimited
Neosurf Instant Min $10 – Max $250
PayID Instant Min $30 – Max $1,000

El Royale Payout Methods

Payouts are a bit weaker than depositing options. The two good things here is that there are no fees and both credit cards are excepted as valid forms for collecting payouts, something that is rather rare with online casinos. The two knocks against payouts here are their high minimum withdrawal limit and the slower payout times on cryptos and credit cards. These are all things we hope to see improved in the future.

Payout Method Processing Time Limits
Visa and Mastercard 3 to 4 business days Min $150 – Max $2,500
Bitcoin 1 to 3 business days Min $150 – Max $2,500
Bank Wire 5 business days Min $150 – Max $2,500

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El Royale Casino for Mobile

The mobile experience at El Royale is right along the lines of many other online casinos that we have had the pleasure of reviewing in the past. El Royale can be used on nearly all mobile devices including smartphones and tablets as well as the larger screens of desktop Macs and PCs. The site works really well on the small screen format, delivering on the same great graphics, sounds, handling, and navigation you would find on the big screens.

El Royale Casino App - Horizontal Mobile Phone

The site can be accessed on iOS and Android devices alike with the use of a web browser and a reliable internet connection. There is no need to download an app as customers merely have to type in the online casino’s URL. All in all, it’s a pretty basic mobile set up and will provide customers with a dynamic and comprehensive on-the-go gaming experience!

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Customer Service at El Royale Casino

There was not too much we could say about customer service at El Royale Casino. But that is not a bad thing. In fact, we are extremely happy with what we saw at customer service. Every interaction we had with a service representative was one marked by friendly help and professionalism. Each person we talked to was extremely knowledgeable of the business and were able to square away problems and issues quickly and easily! Overall, there is not too much we could suggest making customer service better at El Royale!

How can I get in touch with El Royale? The table below will tell you everything you need to know. This is a 24/7 outfit so do not hesitate to call or chat!

Customer Service Options
Phone There are two toll-free numbers that customers can call to get in touch with El Royale 24/7. Reach the US by dialing +1 850 400 3297 and Australia at +61 1300 924 017.
Live Chat This is the other 24/7 customer service option available at El Royale. There is a speech bubble icon that is located at the bottom of the site page in the lower right hand corner. This will put you in touch with a customer service representative face-to-face.
Email Send all written messages to assistance@elroyalecasino.com. Your results may vary with how quickly you will get a response, but most customers get a message back within 24 hours.
FAQs Page In body of the main menu, there is an option to visit the El Royale FAQ page. This is where you can find some commonly asked questions that are divided by subject such as General, Deposit, Payout, and Bonuses. If you want to troubleshoot through problems on your own, this might be your best course of action.

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El Royale Casino FAQ

We took the time to explain what we liked about El Royale Casino as well as the areas where we felt that the site could make some improvements in the future. If we had been biased one way or another about El Royale, we would have only presented everything we like about them and nothing else. Or we would have heavily criticized them with few praises. We presented both sides in order to create an accurate picture for the reader to allow them to make the best decision for themselves on whether or not to set down roots with El Royale.

There is currently no sportsbook available at El Royale Casino. We will certainly keep our readers up-to-date if this happens to change because that would make for one really terrific two-for-the-price-of-one gambling site! Currently, El Royale is strictly for playing online casino games. Here are some great sportsbooks you can use in the meantime:

Yes, there is plenty of real money to be made playing online casino game at El Royale! There are casino games here, in fact where you can play them for real money or in demo mode. This means there is no money on the line and players can get in some time with the game, getting familiar with how it works without having to worry about their bankroll balance!

There are currently no restrictions to playing at El Royale Casino in any state in the US, but there are some restricted countries across the world, places that cannot legally use El Royale. These will include:

  • Afghanistan
  • Azerbaijan
  • Belarus
  • Costa Rica
  • Curacao
  • Estonia
  • Hungary
  • India
  • Iran
  • Iraq
  • Israel
  • Latvia
  • Lithuania
  • Macedonia
  • Malaysia
  • Netherlands
  • Pakistan
  • Poland
  • Romania
  • Russia
  • Turkey
  • Ukraine

Yes, players in the US and many other countries around the world can legally use El Royale to play online casino games for real money. Although El Royale is located in Curacao, overseas from the countries they service, they can legally accept wagers from the customers that reside in those locations. El Royale is held to the laws and regulations of the jurisdiction of Curacao.

El Royale is an online casino that prides itself in keeping its customer safe and secure every step of the way! For one thing, El Royale is fully licensed by the Curacao Gaming Commission which is a legit gambling authority that is located in a reputable jurisdiction.

As a condition of being licensed, El Royale is required to carry games that run on random number generators and have return-to-player percentages that ensure a guaranteed number of wins for players. This gambling site also fully vets its new customers using Know Your Customer and Personal Identifiable Information. Any information that users share with El Royale is kept safe using SSL encryption.

The process to creating a new account at El Royale should only take about 10 to 15 minutes, although it could vary based on how long it take El Royale to process your request. Everything that you do on your end should only take up maybe 15 minutes at the most. This includes inputting all your information on the application, logging in, establishing your bankroll, and looking for casino games to play.

Yes, El Royale Casino can be used on nearly all smartphones and tablets including devices like iOS and Android. We found that the site works really well on the smaller screen of mobile devices and another perk is that an app does not have to be downloaded. You can enjoy using the site by accessing it using your web browser and a reliable internet connection.

We would say the best bonuses here are the two welcome bonuses mostly because they offer the most lucrative amount to players who are looking to get their bankroll off to a strong start. There are also some great deals that allow players to win free spins on select slots games and there is also a slots-specific bonus that allows players to get a bonus of up to 165% for their favorite slots games. In our opinion, these are some of the best deals available at El Royale.

We recommend calling the toll-free number or using the live chat option. Both of these options allow players 24/7 access to the site. If you are not a fan of face-to-face interactions, we would suggest simply calling El Royale. There is no wait time at all, and you can talk with a customer service representative right away.