BetUS FAQ

BetUS LogoBetUS has been around for a long time, but we still get a lot of questions from our users about what this site has to offer in 2022. On this page we’ll try our best to address any and all frequently asked questions about BetUS both from our users and questions we’ve found on sites around the industry. To start here are some quick answers to popular searches:

URL: BetUS.com.pa
Year Established: 1994
License: Curacao eGaming
Review Rating: 5 stars
Welcome Bonus: 100% up to $2,500
Betting Limits: $0.50 Min \ Max Varies
Phone Number: +1 (800) 620-1905
Email: custhelp@betus.com.pa
Restricted States: None!
Monthly Visitors: Approx 701,000
Traffic Sources: 98.49% US Traffic
Top Competitors: MyBookie, BetOnline, Bovada

Looking For Something Specific? Jump Ahead

To kick this page off we’ve tried to answer some of the most frequently asked questions about BetUS, but we know there are many more intricate topics. We’ve used the remainder of this page to address those and try to provide the answers you need.

The links below will allow you to jump to various sections of this page to make it easier for you to find answers to your questions.

If you can’t find the answeres to your BetUS questions please click “Ask a Question” above. This will send you to the bottom of this page where you will find a contact form that will put you in touch with our team of online gambling experts.

By asking questions you help our team keep this BetUS FAQ current and useful for all future users!

General Questions About BetUS

Warren Sapp's BetUs Banner
Have questions about BetUS as a business? About their website? About something you’ve heard? You can probably find it in this general BetUS FAQ section.


Yes. This site, founded in 1994, is fully licensed and legal for use by US players. They are known for offering a great variety of games, bonus offers, and banking methods, as well as fast and secure payouts and exceptional customer service.

The process should take no longer than five to 10 minutes. It involves creating a username and password. There is also some additional information that customers must provide to complete the process, including your name, date of birth, account details, and a few other things. Once all the information is confirmed, players can then log in and get to funding their accounts and browsing the game choices. As long as there are no issues, the process takes right around 10 minutes.

BetUS has been in operations since 1994. They are the elder statesman of the online sportsbook and casino world.

BetUS is licensed in Curacao and Costa Rica. All transactions done by BetUS Sports Group are legally processed and accepted through the approval of the Costa Rican government. Transactions technically originate in Costa Rica and are therefore governed by the laws of that country.

You do not have to give your SSN to BetUS in order to use their online sportsbook or casino.

There are no restrictions for using BetUS in any state.

BetUS can be contacted 24/7 by email, telephone, and live chat.

  • The email address is custhelp@betus.com.pa
  • The toll-free phone number is 1-800-620-1905


Yes, and the app gives you access to everything you would find at the BetUS site!

Yes, they do! The following are countries that cannot play for real money at BetUS: Canada, Costa Rica, Curacao, Germany, Netherlands, Panama, Philippines, and the UK.

Yes! Call toll-free anytime at 1-888-51-BetUS (23887) for any questions or concerns.

Warren Sapp is the face of BetUS. His picture and quotation is positioned front-and-center on the site homepage and sprinkled over other pages. He and Brian Jones are also the hosts of the weekly podcast “BetUS Unfiltered.”

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BetUS Sports Betting FAQ

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Have questions about the sportsbook at BetUS? You’re in the right section!


Yes! It is a great online betting site in terms of safety. There are a lot of bonuses to claim, and there are perks that come with being a devoted member of the loyalty program. This sportsbook is highly value-driven, offering some great chances for great payouts with a moderate amount of risk.

This is a form of gaming where the players are joining the game via live video feed and placing bets from a virtual table. The dealer is only responsible for dealing the cards or spinning wheels. This allows multiple players to engage in a game from the comfort of home (or wherever their location may be) and interact with a human dealer. It’s just like online gambling, but the computer dealer is supplanted by the live dealer.

Yes. Not only can you parlay by mixing different betting types, but you can also bet on different sports on the same bet slip. Through BetUS, you have the ability to spread your wagers out across different leagues by betting on the NFL, NHL, and NBA all at the same time!

That options is available at BetUS. Call their toll-free number at 1-888-512-3887 to talk with an account manager.

When wagering online, the minimum is $.50 to $1.00 depending on the type of bet, and the maximum is usually $5,000. When wagering over the phone, the minimum is $5 but the maximum is left up to the management’s discretion.

BetUS offers a decent racebook for betting on horse racing online. For each event, the odds are posted in American, decimal, and fractional form. The racebook comes complete with an in-depth page on horse race betting online and a separate page detailing 18 major rules for betting on the sport of horse racing. There are additional betting guides for the Kentucky Derby, the Preakness Stakes, and the Triple Crown as a whole.

BetUS offers a ton of options in the way of esports betting as well as a large page of esports betting tips and articles pertaining to tournaments and other matchups.


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Common Questions About BetUS Casino

Betus Casino Banner FAQ
BetUS has been online for a long time, but only in recent years has their online casino reall become a fan favorite. In this section we’ll be looking at what BetUS casino has to offer users.


Free plays are only accepted on straight wagers and some teasers. They can be placed online or over the phone. Only the win amount will be credited to the player’s balance on winning free play wagers. Wagers that result in a push are canceled. The funds will be returned to the account.

BetUS also reserves the right to cancel free play bets that are in error where free play rules were not adhered to and on wagers accepted unintentionally.

This is one of the best online casinos on the market. They are known for a large variety of gaming content, bonus offers, and banking options for depositing and withdrawing funds. They are highly rated in terms of customer service and reputability, and they feature a gambling site with a simple, user-friendly interface.

As of right now the casino at BetUS has 112 slot games, 14 table games, 7 variations of video poker, and 24 virtual blackjack games all powered by Digital Gaming Solutions (DGS). They also have multiple live dealers.

We think so! Currently they offer more blackjack variations than a lot of dedicated online casino sites as well as live blackjack dealers.

These are anticipated events and great opportunities for players to compete against other players. BetUS casino offers a ton of these, including tournaments focusing on roulette, blackjack, Three-Card Poker, and video poker.

There are a handful of poker options available at BetUS.

Under the Table Games tab, you will find:

  • Let It Ride Poker
  • Multi-Hand Let It Ride Poker
  • Three-Card Poker
  • Caribbean Stud Poker*
  • Pai Gow Poker
  • Mississippi Stud Poker

And under Video Poker there are:

  • Aces and Eights
  • Deuces Wild
  • Double Bonus
  • Double Double Bonus
  • Jacks or Better
  • Jokers Wild

Standard and high limit

Under the Promotions tab, you will find Straight Flush Three-Card Poker that is featured on Mondays for an increased 40x payout. There is also the Video Poker Wednesdays promotion where players can receive a 10% cash back bonus on video poker net losses.

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BetUS Banking FAQ

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Yes, in fact, BetUS is known in the industry for some of the fastest and secure payouts. There are several banking options available for customers to withdraw their funds, including credit cards and cryptos. Payouts can be requested directly from the site, or customers can call toll-free number at 1-888-51-BetUS (23887) and speak with an account manager.

  • To deposit using credit cards, call 1-888-51-BetUS (23887) for assistance with an account manager or log into the website and click Make a Deposit where you will then select your credit card and enter the card details.
  • To deposit using cash transfers or bank wire transfers, contact customer support toll-free at 1-888-31-BetUS (23887) for more info.
  • To deposit using cryptocurrencies like Bitcoin, Bitcoin Cash, Litecoin, and Ethereum, buy a wallet and transfer your funds there. Visit the deposit page at BetUS and select cryptocurrency as your deposit method. Enter the amount you want to send and select how you would like the receive BetUS’s wallet address. Take funds from your wallet and send them to the address sent by BetUS.


Request your payout at BetUS.com.pa. Select Request Payout under the options for My Account. You can also call an account manager toll-free at 1-888-51-BETUS (23887). Not only are there great betting lines all throughout the season, but there are plenty of great resources to become a horse race betting expert!

Absolutely! You can use Bitcoin, Bitcoin Cash, Ethereum, and Litecoin. To deposit using cryptocurrencies, buy a wallet and transfer your funds there. Visit the deposit page at BetUS and select cryptocurrency as your deposit method. Enter the amount you want to send and select how you would like the receive BetUS’s wallet address. Take funds from your wallet and send them to the address sent by BetUS.

BetUS Bonus FAQ

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Here are the best of the best in terms of BetUS bonuses:

  • Best Sign-Up Bonus: 125% Sign-Up Bonus
  • Best Deposit Bonuses: 150% Crypto, 150% Casino, and 50% Blackjack Bonus
  • Best Reload Bonuses: 50% Re-Up and 75% Crypto Re-Up Bonus


We highly recommend the stellar loyalty program offered to customers who use BetUS. Players have the opportunity to build up points as they bet on sports and casino games at the site. Players will move up through the ranks and receive more payouts, including Lifetime and Season Points which eventually culminate in Black Membership where there are unlimited free payouts.

Reaching one of the top three tiers of the BetUS loyalty program makes players eligible for an extra 10% bonus on every single deposit. There are a number of Welcome Free Play prizes for every tier you move into throughout your journey. This typically comes in the form of a $500 Free Play prize.

Just create a BetUS account and start wagering. New users are automatically enrolled at no cost.
They do. And there are quite a few! You won't always need to use them though because many are automatically applied, but you can find the latest promo codes and promotional codes on our BetUS bonuses page.
This really depends on your intentions as a bettor. If you enjoy betting and plan on doing it long-term bonuses are a great way to pad your bankroll.

However, if you just plan to bet on 1 event and then be done BetUS bonuses (or bonuses on any betting site) probably won't be worth it for you because of rollover requirements.

Rollover requirements are a standard industry practice both online and at land-based casinos. Though the amounts may vary, the basic idea is that having a requirement that user actually have to place some wagers protects BetUS from users claiming a huge welcome bonus then running with the money.
Yes! Currently, there are 6 active BetUS casino bonuses as well as 5 unique daily promotions. The daily promotions offer a great way to stack up some extra bankroll or incentive to try new games.
BetUS contests give users a unique way to compete for big prizes. They consistently have at least a handful of different contests running for both the sportsbook and casino.

The best way to learn more and see contest details is to visit BetUS, click contests in the nav bar, the click on a contest that interests you.

Get Your BetUS Questions Answered by Our Team

Unanswered questions about BetUS? Ask away! This page is built from the questions of users like you.

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